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The Effect of Work Stress and Workload on Turnover Intention with Job Satisfaction as a Mediation Variable on Employees of Bank Indonesia Purwokerto Representative Achmad Fasichulisani; Lie Liana
Eduvest - Journal of Universal Studies Vol. 6 No. 3 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i3.52209

Abstract

The phenomenon of turnover intention has become a strategic issue in human resource management, including in the Bank Indonesia Purwokerto Representative environment. This research aims to test the influence of work stress and workload on turnover intention, with job satisfaction as a mediation variable. The research method used is quantitative, employing a survey approach and using a questionnaire as the data collection instrument. The study population consists of all employees of Bank Indonesia Purwokerto, with a purposive sampling technique based on a minimum work period of more than one year. Data analysis was carried out using descriptive tests, validity tests, reliability tests, F-tests, t-tests, and Sobel tests to examine the mediation effect. The research results show that work stress and workload have a significant negative effect on job satisfaction. Furthermore, work stress and workload also have a significant positive effect on turnover intention. In addition, job satisfaction was proven to mediate the influence of work stress and workload on turnover intention. These findings provide practical implications for Bank Indonesia management to monitor the levels of stress and workload and to enhance job satisfaction among employees to reduce turnover intention.
The Effect of Leadership and Competence on Organizational Citizenship Behavior (OCB) Mediated by Job Satisfacti Widya Ningrum; Lie Liana
Amkop Management Accounting Review (AMAR) Vol. 6 No. 1 (2026): January - June
Publisher : Sekolah Tinggi Ilmu Ekonomi Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/amar.v6i1.3601

Abstract

This study aims to analyze the effect of leadership and competence on Organizational Citizenship Behavior (OCB), mediated by job satisfaction. This research employs a quantitative approach with a population consisting of 58 employees of BPPKAD, Wonosobo Regency. The data were processed using SPSS version 26. The data analysis techniques include respondent description, variable description, validity test, reliability test, F-test, coefficient of determination (R²), t-test, and Sobel test. The results of the study indicate that leadership has a positive effect on job satisfaction, competence has a positive effect on job satisfaction, leadership has a positive effect on OCB, competence has a positive effect on OCB, and job satisfaction has a positive effect on OCB. However, job satisfaction does not mediate the effect of leadership on OCB, while job satisfaction mediates the effect of competence on OCB.