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Wawan Sugiarto
Universitas Pamulang
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Rancang Bangun Sistem Informasi Penjualan Bunga Menggunakan Metode Waterfall Pada Toko Sister Florist BSD Berbasis Web Wawan Sugiarto; Yulianti
LOGIC : Jurnal Ilmu Komputer dan Pendidikan Vol. 4 No. 3 (2026): Logic : Jurnal Ilmu Komputer dan Pendidikan
Publisher : Shofanah Media Berkah

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Abstract

Pengelolaan data penjualan pada Toko Bunga Sister Florist BSD masih dilakukan secara manual, mulai dari pencatatan transaksi, pengelolaan data pelanggan, hingga penyusunan laporan penjualan. Kondisi tersebut berpotensi menimbulkan kesalahan pencatatan, keterlambatan dalam pencarian data, serta menghasilkan laporan yang kurang akurat sehingga memengaruhi efektivitas proses bisnis. Penelitian ini bertujuan merancang dan membangun sistem informasi penjualan bunga berbasis komputer untuk meningkatkan efisiensi dan akurasi pengelolaan data penjualan. Metode pengembangan sistem yang digunakan adalah Waterfall, yang meliputi tahapan analisis kebutuhan, perancangan, implementasi, pengujian, dan pemeliharaan. Pengumpulan data dilakukan melalui observasi, wawancara, dan studi pustaka untuk memperoleh kebutuhan sistem yang sesuai dengan proses bisnis perusahaan. Hasil penelitian menunjukkan bahwa sistem informasi yang dirancang mampu mengotomatisasi proses pengelolaan data pelanggan, transaksi penjualan, dan pembuatan laporan secara lebih cepat, tepat, dan terintegrasi. Implementasi sistem juga membantu meminimalkan kesalahan pencatatan, mempercepat proses pencarian data, serta meningkatkan efektivitas dan efisiensi operasional Toko Bunga Sister Florist BSD. Dengan demikian, sistem informasi penjualan yang dikembangkan dapat menjadi solusi dalam mendukung proses bisnis perusahaan secara lebih optimal.
Implementasi Sistem Informasi Layanan Pelanggan Berbasis Web pada Tuku Ramen Menggunakan Model Waterfall Surya Darmawansyah; Muhammad Abiet Fatwa Kusumadita; Wawan Sugiarto; Yulianti
OKTAL : Jurnal Ilmu Komputer dan Sains Vol 5 No 07 (2026): OKTAL : Jurnal Ilmu Komputer Dan Sains (INPRESS)
Publisher : CV. Multi Kreasi Media

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Abstract

Information on Tuku Ramen menus, branches, operating hours, packages, frequently asked questions, and reservations was previously distributed across Instagram, Linktree, WhatsApp, and direct communication with administrators. This required customers to access several channels and caused administrators to spend approximately 2–3 hours per day answering repetitive questions. This study aimed to implement a web-based customer service information system as a centralized information and operational data management platform. Data were obtained through service-process observation, an interview with the General Manager, literature review, and application repository inspection. Development used the Waterfall model and was limited to requirements analysis, design, implementation, and testing. The system was modeled using UML and a relational database and implemented with Next.js, TypeScript, Supabase PostgreSQL, Supabase Auth, and Supabase Storage. The public pages provide branch-based menus, packages, locations, operating hours, FAQs, and WhatsApp reservation links. The administrator and owner dashboards support the management of menus, branches, packages, FAQs, images, availability status, and user access. Black-box testing of 15 scenarios showed that all scenarios produced the expected results, representing a 100% functional pass rate. These results demonstrate conformity with the main functional requirements; however, they do not yet demonstrate improvements in efficiency or customer satisfaction because pre–post evaluation and usability testing were not conducted.
Co-Authors Muhammad Abiet Fatwa Kusumadita Surya Darmawansyah Yulianti