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THE EFFECT OF PSYCHOLOGICAL SAFETY ON INNOVATIVE WORK BEHAVIOR THROUGH DIGITAL COLLABORATION AMONG HEALTHCARE WORKERS IN HOSPITALS Dea Erica; Kosasih
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 5 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21389650

Abstract

Innovation has become a critical capability for healthcare organizations seeking to improve service quality, patient safety, and operational efficiency. Healthcare workers are expected to continuously develop and implement innovative solutions to address increasingly complex healthcare challenges. However, innovation is influenced by various organizational factors, including psychological safety and digital collaboration. This study aimed to examine the effect of Psychological Safety on Innovative Work Behavior through Digital Collaboration among healthcare workers at Hospital X. This study employed a quantitative research approach using a cross-sectional survey design. Data were collected from 200 healthcare workers, including physicians, nurses, pharmacists, laboratory personnel, and other healthcare professionals at Hospital X. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Psychological Safety was treated as the independent variable, Digital Collaboration as the mediating variable, and Innovative Work Behavior as the dependent variable. The study concludes that psychological safety and digital collaboration are important drivers of innovation among healthcare workers. Hospitals should therefore foster supportive work environments that encourage open communication, trust, and active participation while simultaneously strengthening digital collaboration capabilities.
SYSTEMATIC LITERATURE REVIEW: HEALTHCARE HUMAN RESOURCE RETENTION STRATEGIES IN REDUCING TURNOVER IN HOSPITALS Dea Erica; Adhietya Widyaningrum; Indri Lestari; Audrianto; Radyta Radwa Maudyna; Vip Paramarta
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 4 (2026): August
Publisher : CV. Radja Publika

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Abstract

The high turnover rate of healthcare personnel in hospitals has become a major challenge in human resource management, as it can disrupt service continuity, reduce the quality of healthcare services, and increase recruitment and training costs for new employees. Therefore, effective retention strategies are essential to retain competent healthcare professionals and ensure the sustainability of hospital services. This study aims to identify the factors contributing to healthcare workforce turnover and to analyze human resource retention strategies for reducing turnover in hospital settings. The study employed a Systematic Literature Review (SLR) approach following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. A total of 20 scientific articles, consisting of 10 national and 10 international journals published between 2020 and 2026, were selected based on predetermined inclusion and exclusion criteria. The selected studies were analyzed descriptively through the processes of identification, screening, evaluation, and synthesis of research findings. The results indicate that the primary factors contributing to turnover include excessive workload, burnout, inadequate compensation, ineffective leadership, low job satisfaction, organizational culture, work-life balance, employee engagement, and limited career development opportunities. The most frequently recommended retention strategies include fair compensation and reward systems, career development, continuous training, mentoring programs, transformational leadership, strengthened organizational support, a positive work environment, and work-life balance policies. These strategies have been shown to improve job satisfaction, employee loyalty, and organizational commitment, thereby reducing turnover rates. Therefore, retention strategies should be implemented in an integrated and sustainable manner as part of hospital human resource management policies to retain competent healthcare professionals and improve the quality of healthcare services.