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All Journal Jurnal Multidisiplin West Science West Science Interdisciplinary Studies West Science Interdisciplinary Studies
Megawati Megawati
Program Studi Manajemen Fakultas Ekonomi dan Bisnis, Universitas Syiah Kuala
Humanities Economics, Econometrics & Finance Environmental Science Social Sciences

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The Effect of Perceived Innovativeness on Interpersonal Adaptive Behavior and Service Offering Adaptive Behavior Mediated by Job Engagement Among Cafe Employees in Banda Aceh City Yuliana Syaputri; Megawati Megawati; Lenny Rakhmawati; Nasrillah Nasrillah; Wirdah Irawati
West Science Interdisciplinary Studies Vol. 4 No. 03 (2026): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v4i03.2697

Abstract

This study aims to examine the effect of perceived innovativeness on interpersonal adaptive behavior and service offering adaptive behavior, with job engagement as a mediating variable, among cafe employees in Banda Aceh City. This study used a quantitative approach with Structural Equation Modeling (SEM) analysis techniques based on Partial Least Squares (PLS). Data were collected by distributing questionnaires to 110 respondents selected using purposive sampling techniques, with the criteria of being permanent employees who had worked at cafes in Banda Aceh City for at least six months. The results showed that perceived innovativeness had a positive and significant effect on interpersonal adaptive behavior and service offering adaptive behavior. However, job engagement was not proven to act as a mediating variable in this relationship. In other words, employees' perceived innovativeness directly influences their adaptive behavior without going through job engagement. These findings suggest that employees' perceived innovativeness plays a significant role in enhancing their adaptability, both in interpersonal interactions and in service offerings, regardless of their level of job engagement. This study provides practical implications for cafe management to create a work environment that supports innovation and job engagement to improve the quality of employee service adaptation.
The Effect of Perceived Innovativeness on Interpersonal Adaptive Behavior and Service Offering Adaptive Behavior Mediated by Job Engagement Among Cafe Employees in Banda Aceh City Yuliana Syaputri; Megawati Megawati; Lenny Rakhmawati; Nasrillah Nasrillah; Wirdah Irawati
West Science Interdisciplinary Studies Vol. 4 No. 03 (2026): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v4i03.2697

Abstract

This study aims to examine the effect of perceived innovativeness on interpersonal adaptive behavior and service offering adaptive behavior, with job engagement as a mediating variable, among cafe employees in Banda Aceh City. This study used a quantitative approach with Structural Equation Modeling (SEM) analysis techniques based on Partial Least Squares (PLS). Data were collected by distributing questionnaires to 110 respondents selected using purposive sampling techniques, with the criteria of being permanent employees who had worked at cafes in Banda Aceh City for at least six months. The results showed that perceived innovativeness had a positive and significant effect on interpersonal adaptive behavior and service offering adaptive behavior. However, job engagement was not proven to act as a mediating variable in this relationship. In other words, employees' perceived innovativeness directly influences their adaptive behavior without going through job engagement. These findings suggest that employees' perceived innovativeness plays a significant role in enhancing their adaptability, both in interpersonal interactions and in service offerings, regardless of their level of job engagement. This study provides practical implications for cafe management to create a work environment that supports innovation and job engagement to improve the quality of employee service adaptation.
Pengaruh Efikasi Diri terhadap Pilihan Karir yang Dimediasi oleh Eksplorasi Karir dan Dukungan Sosial sebagai Pemoderasi pada Mahasiswa Perguruan Tinggi di Kota Banda Aceh Radhista Wanda Putri; Fairuzzabadi Fairuzzabadi; Megawati Megawati; Syarifah Rahmawati
Jurnal Multidisiplin West Science Vol 5 No 04 (2026): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v5i04.3326

Abstract

Studi ini mengkaji pengaruh efikasi diri terhadap pilihan karir dengan melibatkan eksplorasi karir sebagai variabel mediasi dan dukungan sosial sebagai variabel moderasi. Penelitian dilaksanakan terhadap mahasiswa di Kota Banda Aceh dengan melibatkan 236 partisipan sebagai sampel. Teknik pengambilan sampel yang digunakan adalah non-probability sampling, dan data dikumpulkan melalui kuesioner. Selanjutnya, data dianalisis menggunakan pendekatan Structural Equation Modelling (SEM) dengan bantuan perangkat lunak SmartPLS4. Temuan penelitian mengungkapkan bahwa efikasi diri secara langsung berdampak positif pada pilihan karir. Selain itu, efikasi diri juga terbukti meningkatkan eksplorasi karir, yang pada gilirannya secara signifikan memengaruhi pilihan karir. Hasil analisis lebih lanjut membuktikan bahwa eksplorasi karir berperan sebagai mediator parsial dalam hubungan antara efikasi diri dan pilihan karir. Di sisi lain, dukungan sosial menunjukkan pengaruh yang signifikan secara langsung terhadap pilihan karir, namun berfungsi sebagai moderator yang justru melemahkan pengaruh eksplorasi karir terhadap pilihan karir. Dengan demikian, dukungan sosial dalam konteks ini memperlihatkan efek pelemahan.
Co-Authors Fairuzzabadi Fairuzzabadi Lenny Rakhmawati Nasrillah Nasrillah Radhista Wanda Putri Syarifah Rahmawati Wirdah Irawati Yuliana Syaputri