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Assessing the impact of management by objectives on non-financial dimensions of organizational performance Chinelo Patience Ohanyere; Ekwutosi Theresa Ezeanorue; Emeka Alex Akwaeze
Research Trend in Technology and Management Vol. 4 No. 1 (2026): Research Trend in Technology and Management
Publisher : RTTM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/rttm.v4i1.117

Abstract

This study examined the impact of Management by Objectives (MBO) on the non-financial dimensions of organizational performance in a commercial bank in Awka South LGA, Anambra State, Nigeria. The research adopted a descriptive survey design, targeting 50 employees across top, middle, and junior management levels. Data were collected using structured questionnaires and analyzed through descriptive statistics, including mean and standard deviation, as well as Pearson correlation to test the relationship between MBO and non-financial performance indicators. The study achieved a 95% questionnaire return rate, with 100 out of 105 questionnaires returned, indicating adequate data for analysis. Respondents comprised 62% males and 38% females, with the majority aged 31–40 years (47%). Most respondents were married (58%) and predominantly held junior management positions (52%). Analysis of Management by Objectives (MBO) revealed positive impacts on non-financial performance, including boosting employee motivation (3.72), optimizing resources (3.95), setting customer-centric objectives (2.80), ensuring high-quality service delivery (3.88), and promoting innovation (3.84), with a grand mean of 3.64. Pearson correlation analysis showed a strong positive relationship between MBO and non-financial performance (r = 0.667, p = 0.62671), indicating that effective MBO implementation enhances operational outcomes beyond financial metrics. The study concludes that adopting MBO practices contributes significantly to holistic organizational performance by improving workforce productivity, service delivery, and innovation. Recommendations include continuous training on MBO practices, periodic review of objectives, and active employee participation to sustain improved non-financial outcomes
Impact of Motivation and Job Satisfaction on Employees’ Performance at Central Bank of Nigeria, Awka Branch Chinelo Patience Ohanyere; Obinna Solomon Eboh; Ezeanolue Ekwutosi Theresa
Ecobankers : Journal of Economy and Banking Vol. 6 No. 2 (2025): Ecobankers : Journal of Economy and Banking
Publisher : Prodi Perbankan Syariah Fakultas Ekonomi dan Bisnis Islam Universitas Islam Bunga Bangsa Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47453/ecobankers.v6i2.3592

Abstract

The study is to understand the impact of motivation and job satisfaction on employee performance of Central Bank of Nigeria. To achieve the objectives set, primary and secondary sources data were used. Primary data was collected both from managerial and non-managerial employees of the Bank. The total population of the Bank branch is 200 from which 120 samples was taken using Convenience sampling technique. Much of the data was collected from the managerial category since this category performs the core jobs of the Bank which is to conduct monetary policy by managing the money supply, setting interest rates, and overseeing the banking system to maintain financial stability within a country. Correlation technique was employed to find out the relationship between two variables. Regression technique also was used to find out to which extent one variable affect the other using coefficient results. Correlation results for salary is 0.589, Transport benefits 0.421, medical benefits 0.395, extra duty allowance 0.421, carrier achievement 0.562, promotion benefits 0.672 and correlation for recognition is 0.407 which reveal existence of positive relationship between motivation and employees’ performance and therefore implying that the increase in motivation will lead to increase in employees’ performance. This situation insists on increasing attention to employee motivation practice in order to improve employee performance. The findings suggest enhancement of current motivation package by incorporating both intrinsic such as promotion, recognition, support for carrier achievement and extrinsic motivation factors such as salary, extra duty allowance, transport allowance, medical benefits will help optimum utilization of human resources as well as increasing employees’ performance. Furthermore there is pressing need to develop organisation motivation policy that will help the Central Bank Of Nigeria, Awka Branch management properly in handling motivation function.