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All Journal JIEMAN: Journal of Islamic Educational Management
Arjiman
Universitas Islam Negeri Mataram
Education Other

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Optimizing Information Management to Enhance Innovation in Administrative Services in High Schools Arjiman
JIEMAN: Journal of Islamic Educational Management Vol. 8 No. 1 (2026): JIEMAN: Journal of Islamic Educational Management
Publisher : The Faculty of Education and Teaching Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35719/jieman.v8i1.317

Abstract

The rapid advancement of science, information, and communication technology has significantly transformed the education sector. In this context, implementing a Management Information System (MIS) is crucial for supporting effective data management and informed decision-making. However, administrative services at Madrasah Aliyah Negeri 1 Banyuwangi continue to face challenges, including complex procedures, inefficient data processing, and limited use of technology, which affect service quality and user satisfaction. This study aims to examine the optimisation of MIS in improving administrative service innovation, evaluate its effectiveness, and identify factors influencing its implementation. A descriptive qualitative approach with a phenomenological perspective was employed. Data were collected through participatory observation, semi-structured interviews, and documentation, and were analysed thematically. The findings indicate that MIS implementation has been systematically planned by integrating human resources, documentation, and technological tools. Its application through platforms such as EMIS, SIMPATIKA, RDM, AMS has improved data management and service delivery. Continuous evaluation further supports system refinement. Overall, MIS implementation enhances accuracy, efficiency, and service speed, while strengthening decision-making and promoting innovation in educational administration.
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