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All Journal Jurnal Kajian Hukum Dan Kebijakan Publik
Sidi Ahyar Wiraguna
Ilmu Hukum, Hukum, Universitas Esa Unggul Jakarta
Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Perlindungan Hukum Bagi Pengguna Aplikasi Tokopedia Dari Kebocoran Data Pribadi Perspektif Undang-Undang Nomor 27 Tahun 2022 Devi Wulandari; Sidi Ahyar Wiraguna
Jurnal Kajian Hukum Dan Kebijakan Publik | E-ISSN : 3031-8882 Vol. 2 No. 6 (2025): Mei - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/5ybj6376

Abstract

The protection of personal data is a crucial aspect of the digital ecosystem, particularly within e-commerce platforms such as Tokopedia. The personal data breach incident that occurred on May 2, 2020—exposing sensitive information such as full names, email addresses, and phone numbers—raised serious concerns regarding data security. This study aims to analyze the legal protection afforded to Tokopedia users against personal data breaches from the perspective of Law Number 27 of 2022 concerning Personal Data Protection. The research method employed is normative juridical, using statutory and case approaches. The findings indicate that although Law Number 27 of 2022 provides a comprehensive legal framework to safeguard personal data, its implementation still faces challenges, especially in terms of supervision, law enforcement, and the accountability mechanisms of electronic system operators. As a data controller, Tokopedia holds a legal obligation to ensure the security of users’ personal data; however, in practice, such protection remains suboptimal. Therefore, it is necessary to strengthen internal corporate policies and foster collaboration between the government and the private sector to enhance compliance with personal data protection regulations.
Co-Authors Devi Wulandari