Ahmad Zakaria
Universitas Pesantren Tinggi Darul ‘Ulum Jombang Jawa Timur

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Hubungan Faktor Structural, Proses, Outcome dan Kualitas Pelayanan Posyandu Integrasi Layanan Primer Dengan  Kepuasan Masyarakat di Wilayah Kerja  Puskesmas Paciran Kabupaten Lamongan Abdul Wakhid; Ahmad Zakaria; Zulfikar As`ad
Jurnal Penelitian dan Pengabdian Masyarakat Vol. 4 No. 3 (2026): August 2026 In Press
Publisher : Yayasan Pondok Pesantren Sunan Bonang Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61231/x23b4366

Abstract

This study aims to identify service aspects that still need improvement to support the effectiveness of primary health care transformation at the community level. This study uses a quantitative approach with a cross-sectional analytical study design. The analytical method used is path analysis to test a complex theoretical model regarding the direct and indirect relationships between variables. This study was conducted in the working area of ​​the Paciran Community Health Center. The implementation of Integrated Posyandu in the working area of ​​the Paciran Community Health Center is still in the development stage with the condition of the structure, process, and outcome at a sufficient level. The quality of service is mostly perceived in the moderate category, with the level of satisfaction dominated by the satisfied category, reflecting great potential for continued improvement.