Imam Fahcruddin
Sekolah Tinggi Ilmu Pelayaran Jakarta, Jakarta, Indonesia

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The Effect of Crew Manning Services and Crew Placement on Human Resource Quality: The Mediating Role of Crew Competence at PT Augustea Intcrews Indonesia Nadifa Salsabila Hadiwinoto; Renanda Aurelia Putri; April Gunawan; Imam Fahcruddin; Vidya Selasdini
Siber Journal of Transportation and Logistics Vol. 4 No. 2 (2026): (SJTL) Siber Journal of Transportation and Logistics (July - September 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v4i2.1006

Abstract

The main problem in this study is the suboptimal quality of human resources at PT Augustea Intcrews Indonesia, which is indicated by variations in the quality of crew manning services, the accuracy of crew placement, and differences in crew competency levels in meeting shipping operational needs. These conditions potentially affect the professionalism and performance of human resources amid increasing demands in the maritime industry and dynamic regulatory changes. This study aims to analyze the influence of crew manning services and crew placement on crew competency and their impact on qualified human resources. The study employed a quantitative approach using a survey method. The research population consisted of service users and related parties at PT Augustea Intcrews Indonesia, with a sample of 115 respondents selected through purposive sampling. Data were collected through structured questionnaires and analyzed using Structural Equation Modeling (SEM). The results showed that crew manning services and crew placement have a positive and significant effect on crew competency and qualified human resources. Crew competency was also proven to have a significant effect on the quality of human resources and to mediate the relationship between crew manning services and crew placement on qualified human resources. The study concludes that improving the quality of crew manning services, ensuring appropriate crew placement, and continuously developing crew competencies are the main factors in creating professional and qualified maritime human resources. Therefore, the company is recommended to strengthen its training systems, certification management, and competency-based crew placement to support the sustainable improvement of human resource quality.
Examining the Influence of Technological Innovation and Human Resource Capability on Competitive Advantage and its Implications for Operational Performance Tegar Sangga Buana; Elza Ratna Perbata; Larsen Barasa; Marudut Bernadtua Simanjuntak; Vidya Selasdini Siregar; Imam Fahcruddin
Greenation International Journal of Economics and Accounting Vol. 4 No. 4 (2026): Greenation International Journal of Economics and Accounting (September - Octob
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v4i4.962

Abstract

This study addresses the suboptimal operational performance of the Special Terminal of PT Oleokimia Sejahtera Mas (OSM) in Dumai, reflected in service delays, limited technological innovation, and uneven human resource readiness amid rising demand and regulatory pressure. Although these constructs have been widely studied in general port and logistics settings, their joint influence within a single-commodity special terminal remains underexplored. This study examines the effects of technological innovation and human resource capability on competitive advantage and operational performance, positioning competitive advantage as a mediating mechanism. A quantitative, cross-sectional survey was conducted among 190 employees of the OSM Special Terminal, selected through purposive sampling from a population of 350, and analyzed using Partial Least Squares Structural Equation Modeling. The results show that technological innovation and human resource capability are positively associated with competitive advantage, which is in turn associated with stronger operational performance, and that competitive advantage significantly mediates both relationships. The novel contribution of this study is showing that technological innovation converts into performance mainly through customer-facing digital interaction, while human resource capability operates through a slower, relationally mediated pathway, offering an integrative resource-based explanation beyond prior single-antecedent studies.