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All Journal Edu Society: Jurnal Pendidikan, Ilmu Sosial dan Pengabdian Kepada Masyarakat
Nur Widiastuti
Universitas Islam An-Nur Lampung
Education Social Sciences Other

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Implementasi Total Quality Management Dalam Meningkatkan Mutu Lulusan Madrasah Aliyah Hidayatul Mubtadiin Jati Agung Lampung Selatan Ani Renita Sari; Etika Pujianti; Nur Widiastuti
EDU SOCIETY: JURNAL PENDIDIKAN, ILMU SOSIAL DAN PENGABDIAN KEPADA MASYARAKAT Vol. 5 No. 3 (2025): Oktober 2025 - Januari 2026
Publisher : Association of Islamic Education Managers (Permapendis) Indonesia, North Sumatra Province

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56832/edu.v5i3.2565

Abstract

The purpose of this study is to explore and analyze the implementation of Total Quality Management (TQM) in improving the quality of graduates at Madrasah Aliyah Hidayatul Mubtadiin, Jati Agung, South Lampung, by emphasizing the integration of quality management practices, collective involvement of madrasah residents, and strengthening a collaborative culture. This study uses a qualitative approach with a single case study design to explore the implementation of Total Quality Management (TQM) in improving the quality of graduates at Madrasah Aliyah Hidayatul Mubtadiin, South Lampung. The research subjects included the madrasah principal, teachers, staff, and students, selected purposively. Data were collected through semi-structured interviews, participant observation, and curriculum documentation and evaluation reports. Analysis was conducted thematically with coding, categorization, and pattern identification. Validity was strengthened through triangulation of sources, methods, and member checking. This study shows that the implementation of Total Quality Management (TQM) at Madrasah Aliyah Hidayatul Mubtadiin Jati Agung, South Lampung, significantly improves the quality of graduates through mutually supportive mechanisms. TQM encourages the collective involvement of all members of the madrasah community in planning, evaluation, and continuous improvement, strengthening a sense of responsibility and a participatory culture. The integration of quality management practices into the curriculum and learning process ensures clear quality standards, measurable performance indicators, and regular evaluation for continuous improvement. Furthermore, TQM fosters a collaborative culture and participatory communication among teachers and staff, enhancing shared ownership, transparency, and improving students' academic and social skills.
Implementasi Peran Guru dalam Menumbuhkan Budaya Akademik Peserta Didik di Madrasah Aliyah Hidayatul Mubtadiin Sidoharjo Kecamatan Jati Agung Lampung Selatan Bela Amelia; Etika Pujianti; Nur Widiastuti
EDU SOCIETY: JURNAL PENDIDIKAN, ILMU SOSIAL DAN PENGABDIAN KEPADA MASYARAKAT Vol. 5 No. 3 (2025): Oktober 2025 - Januari 2026
Publisher : Association of Islamic Education Managers (Permapendis) Indonesia, North Sumatra Province

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56832/edu.v5i3.2567

Abstract

The main objective of this study is to analyze the implementation of teachers' roles in fostering students' academic culture at Madrasah Aliyah Hidayatul Mubtadiin Sidoharjo, with a focus on strengthening religious values, learning discipline, and active student participation in the academic environment. This study uses a descriptive qualitative approach to analyze the implementation of teachers' roles in fostering students' academic culture at Madrasah Aliyah Hidayatul Mubtadiin Sidoharjo. The research subjects included teachers and students selected through purposive sampling. Data were collected through participant observation, in-depth interviews, and document review. Data analysis was conducted inductively through data reduction, presentation, and verification stages with triangulation and member checking to ensure the credibility of the research findings. The results of this study indicate that the implementation of teachers' roles at Madrasah Aliyah Hidayatul Mubtadiin contributes significantly to building students' academic culture holistically. Teachers serve as academic and religious role models who not only transfer knowledge but also instill the values ??of honesty, discipline, responsibility, and Islamic ethics in the learning process. A clear learning structure through regular scheduling, academic achievement targets, and regular evaluations has been shown to encourage student discipline and independence in learning. Furthermore, active student engagement in discussions, academic projects, and learning support activities strengthens a collaborative and participatory academic culture. These findings confirm that quality teacher-student interactions, systematic learning, and active student participation are key factors in creating a sustainable academic environment and developing students who are intelligent, have character, and are morally upright.  
Implementasi Standar Operasional Prosedur Dalam Meningkatkan Mutu Layanan Administrasi Pendidikan Di Madrasah Ibtidaiyah Negeri 6 Sinar Rejeki Jati Agung Lampung Selatan Khusna Nazila; Etika Pujianti; Nur Widiastuti
EDU SOCIETY: JURNAL PENDIDIKAN, ILMU SOSIAL DAN PENGABDIAN KEPADA MASYARAKAT Vol. 5 No. 3 (2025): Oktober 2025 - Januari 2026
Publisher : Association of Islamic Education Managers (Permapendis) Indonesia, North Sumatra Province

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56832/edu.v5i3.2579

Abstract

The main objective of this study is to analyze the implementation of Standard Operating Procedures (SOPs) in improving the quality of educational administration services at State Islamic Elementary School 6 Sinar Rejeki Jati Agung, South Lampung. This study uses a descriptive qualitative approach to explore the implementation of Standard Operating Procedures (SOPs) in improving the quality of educational administration services at State Islamic Elementary School 6 Sinar Rejeki Jati Agung, South Lampung. The units of analysis included the principal, teachers, administrative staff, and parents. Data were collected through semi-structured interviews, participant observation, and documentation, then analyzed thematically to identify patterns, themes, and relationships between SOPs and service quality. Validity was maintained through triangulation and member checking, allowing this study to illustrate the technical effectiveness of SOPs as well as their social implications and public trust. The results of this study indicate that the implementation of Standard Operating Procedures (SOPs) at State Islamic Elementary School 6 Sinar Rejeki Jati Agung has been proven to improve the quality of educational administration services. SOPs expedite the registration process, manage attendance, and report grades, while reducing duplication and uncertainty. In addition, SOPs strengthen transparency and accountability through clear documentation, increasing parental and community trust. Their implementation also improves interaction and collaboration between teachers and staff. Overall, SOPs serve as strategic guidelines that support efficiency, professionalism, and a disciplined and collaborative work culture.
Co-Authors Ani Renita Sari Bela Amelia Etika Pujianti Khusna Nazila