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All Journal Indonesian Journal of Creative Business and Technology
Dewi Hajar
Multimedia Nusantara Polytechnic
Social Sciences

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Evaluasi Mutu sebagai Sistem Peringatan Dini Strategis untuk Pengambilan Keputusan di Politeknik Vokasi Susyentina Sihite; Dewi Hajar
MEDIANTARA: Indonesian Journal of Creative Business and Technology (IJCBT) Vol 2 No 1 (2026): MEDIANTARA: Jurnal Indonesia Bisnis dan Teknologi Kreatif
Publisher : Multmedia Nusantara Politeknik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64425/vp1mzy14

Abstract

Quality evaluation is a crucial instrument for ensuring that vocational higher education institutions achieve their strategic objectives effectively. This study examines how evaluation data are utilized to support strategic decision-making in a vocational higher education institution. The evaluation process integrates data from multiple sources, including stakeholder satisfaction surveys, monthly monitoring and evaluation reports, and internal quality audits. A mixed methods approach was employed by combining document analysis, survey data, and focused interviews with key institutional stakeholders over a one-year period. The findings indicate that quality evaluation functions not only as a tool for identifying institutional strengths and weaknesses, but also as an early warning system for strategic risks. The evaluation results reveal the need to strengthen academic governance through the implementation of structured student admission procedures, an integrated academic calendar, and updated selection instruments. In addition, the optimization of digital services and institutional websites is essential to support a safe and inclusive campus environment. From an academic perspective, strategic priorities include curriculum alignment with industry needs, the enhancement of certified practitioner lecturer selection, and strengthened monitoring of internships, project-based learning, and research downstreaming. Furthermore, the library and research management units are encouraged to improve organizational structures, service systems, and research roadmaps aligned with the Sustainable Development Goals and artificial intelligence development. This study demonstrates that data-driven strategic decision-making based on quality evaluation can enhance institutional competitiveness and sustainability in vocational higher education. The findings contribute to the development of an evaluation-based strategic management model and provide practical insights for institutions seeking to strengthen continuous quality improvement.
Analisis Komparatif Kinerja Pemasok Kemasan Menggunakan Pendekatan AHP-SAW dan AHP-WP Martha Herlina Br Sihombing; Vania Sheri Felicia; Cindy Malinda Uscha; Dewi Hajar
MEDIANTARA: Indonesian Journal of Creative Business and Technology (IJCBT) Vol 2 No 1 (2026): MEDIANTARA: Jurnal Indonesia Bisnis dan Teknologi Kreatif
Publisher : Multmedia Nusantara Politeknik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64425/jp5tr451

Abstract

This study aims to evaluate the performance of packaging suppliers used by Nasi Tempong Nyonya as a crucial component of operational effectiveness in the fast-food industry. Packaging suppliers play a strategic role in supporting daily operations, as packaging quality directly affects food safety, product presentation, brand image, and overall customer satisfaction. Therefore, systematic supplier evaluation is required to ensure consistent material quality, price stability, timely delivery, and reliability of supply in meeting operational demands. Preliminary observations reveal several challenges in the procurement of packaging materials, including frequent price fluctuations, inconsistent material quality, limited use of environmentally friendly packaging, and suboptimal supplier responsiveness to sudden changes in demand volume. These issues have the potential to disrupt operational workflows and reduce service consistency. To address these concerns, this research adopts an evaluative approach by analyzing key supplier performance indicators, direct operational observations, and assessments aligned with the company’s operational needs and standards. The findings indicate that the current packaging supplier has not fully met Nasi Tempong Nyonya’s operational expectations, particularly in terms of material quality consistency and delivery timeliness. These shortcomings highlight the importance of implementing a more structured and objective supplier evaluation system. Such a system can serve as a strategic basis for performance improvement initiatives, strengthening long-term supplier relationships, or considering alternative suppliers. Ultimately, this study is expected to provide practical insights to enhance operational efficiency and maintain consistent service quality for customers.
Co-Authors Cindy Malinda Uscha Martha Herlina Br Sihombing Susyentina Sihite Vania Sheri Felicia