Rian Puspitasari
Hasanuddin University Hospital, Universitas Hasanuddin, Makassar, Indonesia

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The Role of Co-Creation Value and Innovation Capability In Building Sustainable Competitive Advantage In Teaching Hospitals Rian Puspitasari; Sartika Gani; Muthmainna Sri Dewi; Mifta Annajasi Muslimin; Laode Hidayat
Jurnal Kesehatan Manarang Vol 12 No 1 (2026): April 2026
Publisher : Politeknik Kesehatan Kemenkes Mamuju

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33490/jkm.v12i1.2230

Abstract

Increasing competition in Indonesia’s hospital industry requires teaching hospitals to adopt strategies beyond internal innovation by emphasizing collaborative value creation with stakeholders through Co-Creation Value (CCV).This study examines the direct effect of CCV on Sustainable Competitive Advantage (SCA) and its indirect effect through Innovation Capability (IC) at Universitas Hasanuddin Teaching Hospital. A quantitative explanatory design was applied using survey data from 263 employees selected through proportional stratified random sampling. Data were analyzed using covariance-based Structural Equation Modeling (SEM) with AMOS, and construct validity was assessed through Confirmatory Factor Analysis (CFA). CCV had a significant positive effect on IC (β = 0.869) and SCA (β = 0.880). However, IC did not have a significant effect on SCA (β = 0.020). The mediating effect of IC on the relationship between CCV and SCA was weak (indirect β = 0.018). CCV is a more dominant determinant of SCA than IC. In the context of a teaching hospital, sustainable competitive advantage is shaped more strongly by collaborative value creation involving patients and stakeholders than by innovation capability alone. Therefore, hospital management should prioritize co-creation strategies by strengthening stakeholder collaboration and patient engagement, while aligning innovation initiatives with organizational strategy, patient needs, and long-term institutional objectives.