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All Journal Resolusi: Jurnal Sosial Politik
Donie Kadewandana
Universitas Pancasila & Corvinus University of Budapest
Social Sciences

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The Role of Artificial Intelligence (AI) in E-Government: Literature Review from Sustainable Development Aspects Donie Kadewandana
Resolusi: Jurnal Sosial Politik Vol 8 No 2 (2025)
Publisher : Department of Political Science - Universitas Sains Al-Qur’an

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32699/resolusi.v8i2.10612

Abstract

Modernizing public services in the digital age requires strengthening e-government, especially in order to enable efficient and long-lasting governance. The purpose of this study is to examine how artificial intelligence (AI) functions in e-government systems, with a focus on sustainable development. A rigorous literature review of several government papers, international policy reports, and scholarly journals is the approach taken. The study's findings show that AI can enhance government governance, reduce budget abuse, increase access to public services, and improve bureaucratic efficiency. But issues like cybersecurity and the digital divide continue to be barriers. The efficiency of AI use in e-government is also influenced by the availability of infrastructure, laws, and human resources.
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