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All Journal Journal Research of Social Science, Economics, and Management Jurnal Ekonomi, Manajemen, Akuntansi
Imam Arrywibowo
Universitas Balikpapan, Indonesia
Economics, Econometrics & Finance Environmental Science Social Sciences

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Pengaruh Kompensasi, Motivasi, dan Disiplin Kerja terhadap Kepuasan Kerja Karyawan di PT Pelindo Balikpapan Nurul Hikmah; Imam Arrywibowo; Marlinda Waty
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 5 No. 4: Mei 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v5i4.16546

Abstract

Employee job satisfaction has become a critical indicator of organizational effectiveness and workforce sustainability in the contemporary business environment. This study aims to analyze the influence of compensation, motivation, and work discipline on employee job satisfaction at PT Pelindo Balikpapan. The study employed a quantitative approach involving forty-three employees selected through a saturated sampling (census) technique. Data were collected through observation, interviews, and structured questionnaires using a Likert scale. Data analysis was conducted using Partial Least Squares (PLS) with the assistance of SmartPLS. The findings indicate that compensation, motivation, and work discipline each have a positive and significant effect on employee job satisfaction. Among these variables, motivation emerged as the most dominant predictor of job satisfaction. Furthermore, the coefficient of determination indicates that compensation, motivation, and work discipline collectively explain a substantial proportion of the variance in employee job satisfaction. These findings highlight the importance of strengthening motivational strategies, equitable compensation systems, and organizational discipline in enhancing employee satisfaction and overall organizational performance.
Pengaruh Beban Kerja, Kompensasi, dan Disiplin Kerja terhadap Kepuasan Kerja Karyawan pada PT Jalur Nugraha Ekakurir (JNE) Cabang Utama Kota Balikpapan Salwa Madyaharani Suryadi; Imam Arrywibowo; Marlinda Waty
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 5 No. 4: Mei 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v5i4.16588

Abstract

Di tengah persaingan industri jasa yang semakin kompetitif, perusahaan layanan pengiriman dituntut untuk menjaga kualitas pelayanan sekaligus mengoptimalkan kinerja sumber daya manusia. Salah satu indikator penting keberhasilan organisasi adalah kepuasan kerja karyawan, karena berkaitan erat dengan produktivitas, loyalitas, dan kualitas pelayanan. Penelitian ini bertujuan untuk menganalisis pengaruh beban kerja, kompensasi, dan disiplin kerja terhadap kepuasan kerja karyawan pada JNE Cabang Utama Balikpapan. Penelitian ini menggunakan pendekatan kuantitatif dengan pengumpulan data melalui kuesioner kepada karyawan, yang selanjutnya dianalisis menggunakan metode statistik inferensial. Hasil penelitian menunjukkan bahwa beban kerja tidak berpengaruh signifikan terhadap kepuasan kerja karyawan. Sebaliknya, kompensasi dan disiplin kerja terbukti berpengaruh positif dan signifikan terhadap kepuasan kerja, dengan disiplin kerja muncul sebagai variabel yang paling dominan dalam memengaruhi tingkat kepuasan karyawan. Temuan ini menegaskan bahwa selain sistem kompensasi yang adil, penerapan budaya kerja yang disiplin merupakan faktor strategis dalam meningkatkan kepuasan kerja dan mendukung efektivitas organisasi pada industri jasa pengiriman.
The Effect of Motivation, Work Discipline, and Work Environment on Employee Job Satisfaction at Platinum Hotel & Convention Hall Balikpapan Nur Luthfiyyah Tony; Imam Arrywibowo; Marlindawaty Marlindawaty
Journal Research of Social Science, Economics, and Management Vol. 5 No. 8 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i8.1372

Abstract

The hospitality industry in Balikpapan is experiencing significant growth due to the development of the Nusantara Capital City (IKN), leading to intense competition among four-star hotels. Platinum Hotel & Convention Hall Balikpapan faces challenges in maintaining service quality and employee performance, making job satisfaction a crucial factor in organizational success. Job satisfaction is influenced by various factors, including motivation, work discipline, and the work environment. This study aims to analyze the influence of motivation, work discipline, and work environment on employee job satisfaction at Platinum Hotel & Convention Hall Balikpapan. This study uses a quantitative approach with a survey method. Data were obtained through the distribution of questionnaires to 98 employees who were designated as research samples, with the selection criteria being employees who had worked for more than two years. The data analysis method used is Partial Least Squares (PLS), with the help of SmartPLS software. The results of the study show that motivation has a positive and significant effect on employee job satisfaction. Work discipline also has a positive and significant effect on employee job satisfaction. In addition, the work environment has a positive and significant effect on employee job satisfaction. These findings indicate that increasing work motivation, applying work discipline consistently, and creating a conducive work environment can improve employee job satisfaction at Platinum Hotel & Convention Hall Balikpapan.
Co-Authors Marlinda Waty Marlindawaty Marlindawaty Nur Luthfiyyah Tony Nurul Hikmah Salwa Madyaharani Suryadi