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Estikowati Estikowati
Tourism Diploma Program, University of Merdeka Malang, East Java, Indonesia
Economics, Econometrics & Finance Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Accessibility And Facilities As Determinants Of Gen Z Tourists' Interest In Returning To Cunca Wulang Estikowati Estikowati; Lusiana Dominique Jempalu; Anisa Zuhria Sugeha
Jurnal Penelitian Vol. 22 No. 2 (2025): December 2025
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jp.v22i2.16298

Abstract

Tourism is a crucial industry that boosts economic development and enhances the well-being of communities close to tourist attractions. Despite its potential as a natural tourist destination, the Cunca Wulang waterfall in West Manggarai Regency, East Nusa Tenggara, is still hampered by its lack of amenities and accessibility. The purpose of this research is to determine how facilities and accessibility affect Gen Z tourists' desire to return to Cunca Wulang Waterfall. With a survey methodology, the research employs a quantitative strategy. Using the Slovin method, the sample size was determined to be 98 Gen Z tourist respondents. The information was gathered using a Likert scale-based survey, and then SPSS was used to do a multilinear regression analysis. According to the findings, facilities had no discernible impact on the desire to return, but accessibility had a beneficial and considerable impact. At the same time, however, accessibility and amenities were shown to have a considerable impact on the desire to return, with accessibility being the most influential factor. To sum up, the ease of getting to tourist attractions is a key element in persuading Gen Z tourists to return, while facilities still need to be upgraded to improve the tourist experience, even if they aren't as important in particular. Local authorities and tourism managers may utilize the findings of this study as a foundation for creating plans for the long-term development of tourism at Cunca Wulang Waterfall.
Design and Build Virtual Reality-Based Smart Tourism and Hospitality as an Immersive Learning Media in the Pre-Practicum Stage of the Tourism Diploma Program Oktovian Permana Aji; Apidiana Wulan Khristanti; Estikowati Estikowati
Jurnal Penelitian Vol. 23 No. 1 (2026): June 2026
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jp.v23i1.17486

Abstract

The development of digital technology encourages changes in learning methods in vocational education, especially in the field of tourism and hospitality which focuses on practical competencies. However, pre-practicum learning is still dominated by conventional methods so that it is not able to provide a learning experience that resembles real working conditions. This research aims to design and develop a Virtual Reality (VR)-based Smart Tourism and Hospitality learning system as an immersive learning medium to increase student readiness before participating in practicum activities. The research uses a Research and Development (R&D) approach through the Software Development Life Cycle (SDLC) model with the Waterfall method which includes the stages of needs analysis, system design, implementation, testing, and implementation. Needs analysis was carried out through the dissemination of Questioners, interviews, and discussions with lecturers and laboratories of the Hospitality and Travel Study Program. The results of the study show that students need learning media that is able to realistically simulate the work environment of the Front Office Hotel and tour guide activities. The prototype developed integrates scenario-based simulation and decision-based learning approaches so that students gain learning experience before carrying out the practicum directly. The development of this system supports the implementation of the Smart Laboratory concept while strengthening digital transformation in tourism vocational education through increasing learning effectiveness, practicum efficiency, and student competency readiness.
Co-Authors Anisa Zuhria Sugeha Apidiana Wulan Khristanti Lusiana Dominique Jempalu Oktovian Permana Aji