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Ika Widiastuti
Universitas 17 Agustus 1945 Jakarta
Humanities Languange, Linguistic, Communication & Media Social Sciences

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Evaluation of Building Construction Approval Policy in Pademangan District Ichsan Ziddan Alfarizi; Ika Widiastuti
ARISTO Vol 14 No 2 (2026): July
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v14i2.743

Abstract

This study evaluates the implementation of the Building Construction Approval Policy (PBG) in Pademangan District, North Jakarta. The transition from a Building Construction Permit (IMB) system to a PBG system aims to simplify bureaucracy and support orderly and legal urban development. However, this change faces several challenges, particularly in densely populated areas like Pademangan, which has many unlicensed buildings. Using William Dunn's policy evaluation theory and descriptive-qualitative methods, this study assesses the effectiveness, efficiency, equity, responsiveness, adequacy, and appropriateness of the PBG policy. Data collection techniques included interviews with officials and residents, field observations, and literature studies. The results indicate that although the digital SIMBG system improves transparency and efficiency, public understanding of the PBG procedure remains low. Technical barriers, limited digital access, and a lack of government outreach are key obstacles. On the other hand, government initiatives in implementing online systems and providing public services have been supporting factors. This study concludes that the PBG policy in Pademangan needs to be optimized, particularly in terms of outreach and institutional coordination to ensure equitable access, legal compliance, and sustainable urban development. Keywords: PBG Policy; IMB; Building Permits;
Strategy for Improving the Quality of Prime Service Through Wednesday Evening Services at the Jakarta Provincial Population Service Ika Widiastuti
The International Journal of Law Review and State Administration Vol. 4 No. 4 (2026): July-August : The International Journal of Law Review and State Administration
Publisher : PDPI (Perkumpulan Dosen Peneliti Indonesia)

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Abstract

The Jakarta Provincial Government's function in the Population Administration and Civil Registration service sector aims to increase public participation in population administration services, improve the performance of its apparatus, and enhance the quality of services provided by the Population and Civil Registration Office. However, the challenges faced by Jakarta residents in handling population administration matters at the Population and Civil Registration Office include high mobility and busy working hours, inadequate information and requirements, and the persistence of illegal levies. The purpose of this study was to analyze and describe the strategies implemented by the Jakarta Provincial Population and Civil Registration Office to improve service quality through the innovative Wednesday Evening Service program. The research method used was qualitative research. To improve service excellence, the Wednesday Evening Service was established at the Jakarta Provincial Population and Civil Registration Office. The results indicate that the Wednesday Evening Service has been running well, but there are constraints related to the internal budget of the Jakarta Service at the Population Administration Service Unit. The conclusion of this study is that there are stages carried out by Service at the Population Administration Service Unit Jakarta in implementing Wednesday Evening services as a strategy to improve the quality of prime services, namely including alternative action selection and resource allocation.
Co-Authors Ichsan Ziddan Alfarizi