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Denny Herry Wardhana
Universitas Respati Jakarta

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Determinants Related to SIM-RS user Satisfaction Denny Herry Wardhana; Sumijatun Sumijatun; Ali Germas Kodyat
Indonesian Journal of Global Health Research Vol. 7 No. 6 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

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Abstract

Based on initial observations, there are still complaints from users regarding the slow system, difficulty in data input, and the suboptimal function of SIM-RS in supporting services at Bhayangkara Level III Hospital, Banda Aceh. The purpose of this study was to determine the determinants related to SIM-RS user satisfaction at Bhayangkara Level III Hospital, Banda Aceh. Quantitative research was used with a cross-sectional study design. The sample consisted of 91 health workers using the total sampling method. Data collection used instruments. The results showed that partially there was a significant relationship between system quality (p = 0.0001), information quality (p = 0.015), and service quality (p = 0.0001) of SIM-RS with SIM-RS user satisfaction at Bhayangkara Level III Hospital, Banda Aceh. Logistic regression analysis showed that SIM-RS System Quality (P = 0.0001) and SIM-RS Service Quality (P = 0.001) were significant predictors related to SIM-RS user satisfaction at Bhayangkara Level III Hospital, Banda Aceh. Conclusions: The results of the study indicate that the SIM-RS System Quality factor is the most significant predictor related to satisfaction with SIM-RS use at Bhayangkara Hospital Level III Banda Aceh (OR: 39.738).
Co-Authors Ali Germas Kodyat Sumijatun Sumijatun