Abdul Haris
Universitas Widya Dharma Klaten, Jawa Tengah, Indonesia

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A model of student smoking cessation behavior based on pictorial health warnings as an intervening variable Arif Julianto Sri Nugroho; Anis Marjukah; Dandang Setyawanti; Abdul Haris; Ummu Hany Almasitoh; Tasari Tasari
Annals of Human Resource Management Research Vol. 5 No. 4 (2025): December
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v5i4.3205

Abstract

Purpose: This research examines smoking cessation among students at seven universities following pictorial health warnings under Government Regulation No. 28 of 2024 on Tobacco Control. Using the Theory of Planned Behavior, it analyzes how attitudes toward smoking’s health impacts and perceived behavioral control influence smoking cessation through pictorial warnings as an intervening variable, aiming to foster a healthier Indonesian society. Research Methodology: This quantitative study used purposive sampling with 200 student respondents who quit smoking at seven universities in Soloraya. Data were collected through surveys and interviews, analyzed using item validity, reliability, goodness-of-fit, and Structural Equation Modeling (SEM) to test variable influences, with moderating analysis conducted via AMOS 21. Results: The results of quantitative research showed that two independent variables directly influenced students' smoking cessation behavior, with attitude having a dominant influence. Pictorial health warnings acted as an intervening variable. Conclusions: The research concludes that attitude values and perceived behavioral control significantly influence students’ smoking cessation behavior. It highlights the need for government regulation, increased tobacco excise, and family support, with recommendations for further research on broader smoking cessation models. Limitations: The study’s subjects were limited to students who quit smoking at seven universities in Soloraya. Future research should include students across Central Java or nationwide and enhance the model by adding moderating variable tests for broader applicability and deeper analysis. Contribution: This study reinforces the Theory of Planned Behavior by introducing pictorial health warnings as an intervening variable and urges the Indonesian Ministry of Health to expand warning displays to enhance fear and awareness of smoking’s negative health impacts.
Service Quality on Madura Roadside Stall Based on Servqual Model Arif Julianto Sri Nugroho; Abdul Haris; Ummu Hany Almasitoh; Agus Santoso; Tasari Tasari; Anna Febrianty Setianingtyas; Dandang Setyawanti; Hersulastuti Hersulastuti; Nor Zunaini Abd Kadir
Annals of Human Resource Management Research Vol. 6 No. 3 (2026): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v6.n3.p235-247.2026

Abstract

Purpose: This research aims to measure customer service satisfaction at Madura roadside stall on Klaten Indonesia and Kuala Lumpur Malaysia by testing the gap between service quality expectations and customer perceptions of the quality of service Research Methodology: The model test includes quantitative testing of a sample of 100 Madura roadside stall customers in Klaten, Indonesia, and Kuala Lumpur, Malaysia. The sampling technique was carried out using purposive sampling during the 2 months of  activities. Quantitative tests carried out in the research include testing the validity and reliability of the questionnaire and quantitative tests confirming the SERVQUAL model. Results: The research show that all dimensions in the Servqual test including physical evidence, responsiveness, reliability, assurance and empathy all still have a negative gap value with an average value of - 57.27 points Conclusions: This study’s results on the five dimensions have not satisfied customers. The physical evidence of the quantitative test had the largest gap value of – 75.50 points. Limitations: This research has limitations as the object of observation is only two Madura roadside stalls at Klaten and Kuala Lumpur through customer perceptions and satisfaction, so the model cannot be generalized more widely. Contributions: This study extends contemporary applications of SERVQUAL Theory and Stakeholder Theory by identifying service quality gaps across five dimensions and highlighting priority improvements to enhance customer satisfaction and micro-retail competitiveness.