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All Journal Majapahit Journal of Islamic Finance dan Management Majapahit Journal of Islamic Finance dan Management
Sania Nuraziza
Universitas Islam Negeri Raden Intan Lampung, Lampung, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Effect of Perceived Quality and Perceived Value on Repurchase Intention in Consumers of Chicken Salto Products with Customer Satisfaction as a Mediation Variable in an Islamic Business Perspective (Study on Consumers of Salto Chicken Bandar Lampung) Jihan Agustin; Siska Yuli Anita; Sania Nuraziza
Majapahit Journal of Islamic Finance and Management Vol. 5 No. 4 (2025): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i4.631

Abstract

This study aims to examine how Perceived Quality and Perceived Value relate to Repurchase Intention, mediated by Customer Satisfaction, among consumers of chicken salto products. This study uses an exploratory method with a quantitative approach, with a sample size of 96 respondents and data analysis using Structural Equation Modelling (SEM) and Partial Least Square (PLS) analysis techniques. The findings of this study indicate a positive and significant effect on the relationship between Perceived Value and Repurchase Intention, Perceived Quality and Customer Satisfaction, Perceived Value and Customer Satisfaction, Customer Satisfaction and Repurchase Intention, Customer Satisfaction mediating the effect of Perceived Quality on Repurchase Intention, and Customer Satisfaction mediating the effect of Perceived Value on Repurchase Intention. Additionally, there are results that do not affect the relationship between Perceived Quality and Repurchase Intention.
The Influence of Brand Consciousness on Repurchase Intention with Customer Loyalty as a Mediation Variable in Islamic Business Perspective (Study on Generation Z Colorbox Customers in Bandar Lampung) Mella Rosyana Fitri; Vicky F Sanjaya; Sania Nuraziza
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 1 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i1.704

Abstract

This study aims to analyze the influence of Brand Consciousness and Repurchase Intention mediated by Customer Loyalty on Generation Z Colorbox customers in Bandar Lampung in the perspective of Islamic Business. This study focused on 96 respondents from Generation Z in Bandar Lampung. selected through purposive sampling techniques. The research method used is a quantitative method with data collection techniques through questionnaires. Data analysis was conducted using structural equation model approach with SmartPLS 4 application. The findings showed that the existence of positive and significant influence between the relationship of Brand Consciousness to Repurchase Intention, Brand Consciousness to Customer Loyalty, Customer Loyalty to Repurchase Intention, and Customer Loyalty was able to mediate the relationship between Brand Consciousness and Repurchase Intention. In the perspective of Islamic business, all economic activities must be based on Sharia values such as honesty, justice, responsibility, and not harming others.
The Effect of Perceived Quality and Perceived Value on Repurchase Intention in Consumers of Chicken Salto Products with Customer Satisfaction as a Mediation Variable in an Islamic Business Perspective (Study on Consumers of Salto Chicken Bandar Lampung) Jihan Agustin; Siska Yuli Anita; Sania Nuraziza
Majapahit Journal of Islamic Finance and Management Vol. 5 No. 4 (2025): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i4.631

Abstract

This study aims to examine how Perceived Quality and Perceived Value relate to Repurchase Intention, mediated by Customer Satisfaction, among consumers of chicken salto products. This study uses an exploratory method with a quantitative approach, with a sample size of 96 respondents and data analysis using Structural Equation Modelling (SEM) and Partial Least Square (PLS) analysis techniques. The findings of this study indicate a positive and significant effect on the relationship between Perceived Value and Repurchase Intention, Perceived Quality and Customer Satisfaction, Perceived Value and Customer Satisfaction, Customer Satisfaction and Repurchase Intention, Customer Satisfaction mediating the effect of Perceived Quality on Repurchase Intention, and Customer Satisfaction mediating the effect of Perceived Value on Repurchase Intention. Additionally, there are results that do not affect the relationship between Perceived Quality and Repurchase Intention.
The Influence of Brand Consciousness on Repurchase Intention with Customer Loyalty as a Mediation Variable in Islamic Business Perspective (Study on Generation Z Colorbox Customers in Bandar Lampung) Mella Rosyana Fitri; Vicky F Sanjaya; Sania Nuraziza
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 1 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i1.704

Abstract

This study aims to analyze the influence of Brand Consciousness and Repurchase Intention mediated by Customer Loyalty on Generation Z Colorbox customers in Bandar Lampung in the perspective of Islamic Business. This study focused on 96 respondents from Generation Z in Bandar Lampung. selected through purposive sampling techniques. The research method used is a quantitative method with data collection techniques through questionnaires. Data analysis was conducted using structural equation model approach with SmartPLS 4 application. The findings showed that the existence of positive and significant influence between the relationship of Brand Consciousness to Repurchase Intention, Brand Consciousness to Customer Loyalty, Customer Loyalty to Repurchase Intention, and Customer Loyalty was able to mediate the relationship between Brand Consciousness and Repurchase Intention. In the perspective of Islamic business, all economic activities must be based on Sharia values such as honesty, justice, responsibility, and not harming others.
Co-Authors Jihan Agustin Mella Rosyana Fitri Siska Yuli Anita Vicky F Sanjaya