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All Journal Socius: Social Sciences Research Journal
Umina Marsyaro
Government Department, Faculty of Social and Political Sains, Universitas Sultan Ageng Tirtayasa
Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media

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Tata Kelola SDM Pemerintah dalam Pengelolaan Website OPD: Studi Kasus Diskominfo Kota Serang Nandita Anggraini; Laeli Nur Khanifah; Umina Marsyaro; Laras Destriana; Noni Nabilatun Nufus
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 6 (2026): Januari
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18181818

Abstract

This study examines the human resource governance of the Serang City Government in managing the website of the Regional Apparatus Organization (OPD), which plays a crucial role in public information disclosure. The urgency of this research arose due to the inactivity of many OPD websites, hindering transparency and accountability. This study uses Sedarmayanti's Good Governance theory as the basis for analysis, encompassing participation, transparency, accountability, effectiveness, and law enforcement. The research method used was qualitative with a phenomenological approach to explore the experiences of website managers and the public. The results indicate that the main obstacles lie in human resource capacity, multiple tasks, minimal training, and weak coordination.
Co-Authors Laeli Nur Khanifah Laras Destriana Nandita Anggraini Noni Nabilatun Nufus