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All Journal Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika)
Endang Haryani
Universitas Kristen Satya Wacana, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management

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Evaluasi Kualitas Sistem Informasi Penelusuran Perkara (SIPP) Di Pengadilan Negeri Salatiga Berbasis ISO/IEC 25010 Giovano Keigo Lengkong; Endang Haryani
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 11, No 1 (2026): Edisi Februari
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v11i1.947

Abstract

This research aims to evaluate the quality of the Sistem Informasi Penelusuran Perkara (SIPP) at the Salatiga District Court, based on the ISO/IEC 25010: Product Quality Model. The urgency of this study is driven by its national implementation by the government and the high expectations of those seeking justice in this system as a transparent, effective, and accountable public service. The evaluation applied the ISO/IEC 25010 standard through a survey of 82 users. This study concluded that the SIPP application was considered to be of good quality, with an average quality score for 8 variables of 3.959. The highest quality aspects of SIPP were functional suitability (4.228) and portability (4.126), where the system features were adequate and complete, and it had good portability. The lowest quality aspect of SIPP was security (3.776). Although the quality of SIPP is obvious in the completeness of the features provided and its ability to run on various devices, the aspects of system modularity and access restriction mechanisms still need to be improved. Therefore, the recommendation for developers is to make improvements and enhancements in its security, particularly authentication mechanisms, as well as its periodic maintainability, in terms of system stability and performance.
Analisis Kepuasan Gen Z terhadap Shopee PayLater dengan Metode User Experience Questionnaire Matthew Atmaja; Endang Haryani
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 10, No 2 (2025): Edisi Agustus
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v10i2.903

Abstract

This study aims to analyze Gen Z’s satisfaction, which are students of Satya Wacana Christian University, on Shopee PayLater (SPL) based on user experience. This research is driven by the increase in e-commerce transactions and digital financial technology use with Buy Now Pay Later method among Gen Z. This research applies a quantitative descriptive approach with the User Experience Questionnaire method. After completing the survey and analysis, this research found that Gen Z's experience of SPL showed an average of 1.66 out of 3.00 or at the Good level. Thus, this study concludes that Gen Z is satisfied with SPL services. All variables contribute to satisfaction. The Perspecuity or Clarity gave the best experience to students at a score of 2.00 or Excellent level, supported by strong experiences on the Efficiency and Dependability. Significant satisfaction on these three factors influences the strength of Pragmatic Quality which provides the highest satisfaction of 1.76. Thus, Gen Z is most satisfied with SPL because of its practical ability, clarity and convenience. While the Hedonic Quality of the Stimulation and Novelty, as well as the Attractiveness had a positive influence on Gen Z's satisfaction, it had the lowest score among others, especially from the aspect of SPL's ability to motivate its users (0.9).
Co-Authors Giovano Keigo Lengkong Matthew Atmaja