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ESG Communication Analysis in Building Stakeholder Trust in Public Banking Companies in Indonesia Amid the Greenwashing Issue Zidnal Falah
International Journal of Social Research Vol. 3 No. 6 (2025): Insight : International Journal of Social Research
Publisher : Worldwide Research Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/insight.v3i6.100

Abstract

This study aims to analyze Environmental, Social, and Governance (ESG) communication in building stakeholder trust in public banking companies in Indonesia amid the increasing issue of greenwashing. The research uses a qualitative approach with a descriptive design of a case study. Data was collected through in-depth interviews with management, questionnaires to licensed employees, as well as observations of sustainability reports, annual reports, official company websites, press releases, and corporate social media. The results show that ESG communication has an important role in shaping stakeholder trust, especially when messages are conveyed in a transparent, consistent, accountable, and supported by tangible evidence of implementation. The interview's findings show that management views ESG communication as a strategic part of a company's reputation and legitimacy, but still faces challenges in maintaining a fit between sustainability narratives and business practices. The results of the questionnaire showed that transparency and accountability received high ratings, while the evidence aspect of the program was still relatively low. The results of the observation also confirm that the intensity of ESG communication has not always been followed by adequate depth of information. This study concludes that credible, data-driven, and integrated ESG communication is an important factor in strengthening stakeholder trust and minimizing the risk of perceived greenwashing in public banking companies in Indonesia.
Electoral Dynamics and Islamic Politics: The Role of Religious Organizations in West Java's Regional Head Elections Zidnal Falah
Journal of Political Innovation and Analysis Vol. 2 No. 2 (2025): Journal of Political Innovation and Analysis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jpia.v2i2.18

Abstract

This study examines the role of religious organizations in shaping electoral dynamics in West Java's regional head elections, particularly focusing on how Islamic organizations, such as Nahdlatul Ulama (NU) and Muhammadiyah, influence voter behavior and political outcomes. Despite the overwhelming Muslim majority in Indonesia, Islamic political parties have seen a consistent decline in electoral support, a phenomenon that this research explores through a case study of West Java a province with significant religious and political importance. The study employs a qualitative case study approach, utilizing interviews with key stakeholders and secondary data such as electoral statistics and organizational documents. The research identifies three main mechanisms through which religious organizations engage in electoral politics: resource mobilization, strategic framing, and social network activation. Findings reveal that NU's influence operates through structural mobilization, while Muhammadiyah engages in strategic ambiguity, focusing on individual participation rather than organizational endorsements. The study also finds that religious authority in West Java has declined, with younger voters increasingly making independent electoral choices. The implications of this research highlight the evolving role of religious organizations in Indonesia's electoral politics and suggest the need for political practitioners to understand the complex interplay between religion and politics in a diverse society.