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Dona Budi Kharisma
faculty of Law sebelas Maret University
Humanities Law, Crime, Criminology & Criminal Justice Social Sciences

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PERLINDUNGAN HUKUM TERHADAP NASABAH DOMPET DIGITAL OLEH BANK INDONESIA Damasha Khoiri Clevalda; Dona Budi Kharisma
Jurnal Privat Law Vol 9, No 1 (2021): Januari-Juni
Publisher : Fakultas Hukum Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/privat.v9i1.41483

Abstract

Abstract The purpose of this articles was to determine the legal protection efforts undertaken by Bank Indonesia for digital wallet customers. This research method is a non-doctrinal legal research or social legal research with the nature of descriptive research. Bank Indonesia as the authority that regulates the payment system services including digital wallet has the obligation to guarantee the protection of its customers by making regulations and policies and supervision of the implementation of the regulation. Bank Indonesia has a customer protection effort by filing complaints and following up on complaints resolution, and education and literacy by Bank Indonesia. The handling of complaints settlement by Bank Indonesia consists of 3 (three) stages namely education, consultation and facilitation. Abstrak Tujuan artikel ini adalah untuk mengetahui upaya perlindungan hukum yang dilakukan Bank Indonesia terhadap nasabah pengguna dompet digital. Metode penelitian ini merupakan penelitian hukum non-doctrinal atau social legal research dengan sifat penelitian deskriptif. Bank Indonesia sebagai otoritas yang mengatur penyelenggaraan jasa sistem pembayaran termasuk dompet digital memiliki kewajiban untuk menjamin perlindungan nasabahnya dengan membuat peraturan dan kebijakan serta pengawasan dalam implementasi peraturan tersebut. Bank Indonesia juga melakukan upaya perlindungan terhadap nasabah dengan penyampaian pengaduan dan tindak lanjut penyelesaian pengaduan, serta edukasi dan literasi oleh Bank Indonesia. Penanganan penyelesaian pengaduan oleh Bank Indonesia terdiri dari 3 (tiga) tahap yakni edukasi, konsultasi dan fasilitasi.
TANGGUNG JAWAB PERDATA PARA PIHAK DALAM PERDAGANGAN MELALUI SISTEM ELEKTRONIK PADA STARTUP MULTINASIONAL LAZADA DALAM PERSPEKTIF HUKUM E-COMMERCE DI INDONESIA Clara Beatrice Pisarta; Dona Budi Kharisma
Jurnal Privat Law Vol 11, No 2 (2023): JULI - DESEMBER
Publisher : Fakultas Hukum Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/privat.v11i2.49823

Abstract

This article aims to analyze the civil liability of the parties at Lazada if there is default in the online sale and purchase agreement in relation to the law of e-commerce in Indonesia. And to see the legal protection of Lazada's online buying and selling agreements with e-commerce laws in Indonesia. This research is a descriptive normative legal research. The approach used is a statue approach. The materials used in the study were selected from primary legal materials and secondary legal materials using techniques and data in the form of literature study. In analyzing legal materials and in data analysis techniques used the syllogism method. Based on the research results, there is still a lack of explanation in the electronic contracts at Lazada about civil liability and existing repressive legal protections. It is hoped that the government will provide assertiveness through good preventive legal protection and for Lazada to tidy up the class and the contents of the agreement.
Co-Authors Clara Beatrice Pisarta Damasha Khoiri Clevalda