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All Journal Jurnal Kesehatan Budi Luhur: Jurnal Ilmu-Ilmu Kesehatan Masyarakat, Keperawatan, dan Kebidanan Jurnal Keperawatan Galuh
Delfriana Ayu Astuty
Universitas Islam Negeri Sumatera Utara Medan
Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences

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NURSING STUDENTS' KNOWLEDGE ABOUT PATIENT SAFETY Prodalima Prodalima; Delfriana Ayu Astuty; Elpriska Elpriska
Jurnal Keperawatan Galuh Vol 8, No 1 (2026): Januari
Publisher : Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/jkg.v8i1.23043

Abstract

Patient safety is an essential competency that nursing students must develop during their educational training. This study aimed to describe the level of patient safety knowledge among students of the Diploma in Nursing Program at Universitas Bunda Thamrin based on three main components: patient safety culture, risk management and incident reporting systems, and effective communication and patient engagement. A descriptive quantitative cross-sectional design was conducted among 39 nursing students selected using accidental sampling. The study was carried out at the Diploma in Nursing Program of Universitas Bunda Thamrin from October to November 2025. Data were collected using a structured questionnaire consisting of 15 statements, with five items representing each patient safety component. The results showed that 85% of respondents had a good level of patient safety knowledge, while 15% had a moderate level. All respondents (100%) demonstrated high agreement with key statements related to patient safety culture, non-punitive incident reporting, and the importance of effective communication and patient involvement. These findings indicate that nursing students possess a strong foundational understanding of patient safety; however, this knowledge remains primarily cognitive. Practically, the results highlight the need to strengthen patient safety education through clinically oriented learning approaches and simulation-based training to bridge the gap between knowledge and practice.
Strategies to Improve Service Quality in Improving Accessibility at the Pulo Brayan Health Center Wirdah Muhammad Syukri Alghiffary; Dewi Agustina; Delfriana Ayu Astuty
Jurnal Kesehatan Budi Luhur: Jurnal Ilmu-Ilmu Kesehatan Masyarakat, Keperawatan, dan Kebidanan Vol. 19 No. 2 (2026): July 2026
Publisher : STIKes Budi Luhur Cimahi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62817/jkbl.v19i2.533

Abstract

Accessibility of health services is an important aspect in providing quality primary health services at the Health Center. However, limited infrastructure, human resources, and service management continue to pose challenges to improving service quality. This study aims to analyze strategies to improve service quality to improve the accessibility of health services at the Pulo Brayan Health Center. This study uses a qualitative approach with a descriptive method. Informants were selected using purposive sampling techniques, consisting of the Head of the Health Center, general practitioners, and patients as service users. Data collection was carried out through in-depth interviews, observations, and documentation, then analyzed using data reduction techniques, data presentation, and conclusion drawn. The results of the study show that the strategy to improve service quality is implemented through the implementation of standard operating procedures (SOPs), the use of the JKN Mobile application to facilitate registration, the division of tasks of health workers according to competencies, the provision of priority services for vulnerable groups, and the strengthening of therapeutic communication and patient education. Even so, there are still a number of challenges, such as limited facilities and health workers, low public awareness of routine health check-ups, communication barriers, and relatively long waiting times for services. This study concludes that the implementation of integrated service strategies supported by the use of digital technology and patient-centered services, contributes to increased accessibility of healthcare services. However, further strengthening of facilities, human resources, and public education is still needed to optimize the quality of services at the Health Center.
Co-Authors Agustina, Dewi Elpriska Elpriska Prodalima Prodalima Wirdah Muhammad Syukri Alghiffary