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Analisis Strategi Marketing Mix Terhadap Peningkatan Jumlah Pengunjung Pada Cafe Radio Kopi Kebumen Fakhrurrozi Ibnurrizal; Tri Yulistyawati Evelina; Rizky Kurniawan Murtiyanto
Jurnal Ekonomi dan Bisnis Digital Vol. 2 No. 3 (2025): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

Marketing is an effort to maintain and keep a business growing and can help expand a business. The increasingly rapid development of technology today has created many ways to carry out marketing with the aim of increasing the number of visitors. One of them is by implementing the 7P marketing mix to help increase the number of visitors to Cafe Radio Kopi Gombong, with a focus on providing the best service for consumers. This research aimed to find out how the 7P marketing mix applies to increasing the number of visitors at Cafe Radio Kopi, as well as finding out what factors are obstacles and supporters in this implementation. This research was qualitative research with a description of the 7P variables in the marketing mix, namely product, price, place, promotion, people, process, physical evidence. This research used the data collection techniques of interviews, observation and documentation with purposive sampling techniques. The unit of analysis in this research consisted of 6 informants, consisting of the owner, manager and visitors of Café Radio Kopi. The results of this research used discourse analysis techniques, showed that the marketing mix strategy implemented at Café Radio Kopi to increase the number of visitors in the marketing process was carried out well and healthily by implementing product, price, place, promotion, people, process and physical evidence. The marketing strategy through the marketing mix carried out by Café Radio Kopi used the 7P marketing mix. The results of this research showed that the implementation of the 7P marketing mix applied at Café Radio Kopi Gombong in increasing the number of visitors is very good and has good procedures for dealing with customers, in order that customers who visit are satisfied with the services provided.
Pengaruh Nilai Pelanggan dan Citra Destinasi Terhadap Niat Perilaku Pengunjung Batu Night Spectacular di Kota Batu Aan Bagas Prasetyo; Rizky Kurniawan Murtiyanto; Sanita Dhakirah
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 5 (2026): AGUSTUS-SEPTEMBER
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/mf8ka319

Abstract

This study aims to analyze the influence of customer value and destination image on visitors’ behavioral intention at Batu Night Spectacular (BNS), Batu City, both partially and simultaneously. This study employed a quantitative approach with an explanatory research design. The sample consisted of 120 respondents selected using a purposive sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression. The results showed that customer value did not have a significant effect on visitors’ behavioral intention, whereas destination image had a positive and significant effect on visitors’ behavioral intention. Simultaneously, customer value and destination image had a significant effect on visitors’ behavioral intention, with an Adjusted R Square value of 0.717. This indicates that 71.7% of the variation in visitors’ behavioral intention can be explained by customer value and destination image, while the remaining 28.3% is influenced by other factors outside the research model. The findings indicate that destination image plays a more dominant role than customer value in shaping visitors’ behavioral intention at BNS. Therefore, strengthening the destination image is an important aspect that destination managers should consider to encourage revisit intention and recommendations to others.