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Penerapan Media Edukasi dalam Meningkatkan Kesadaran dan Kesiapsiagaan Menghadapi Kegawatdaruratan Medis Rio Herwanto; Sentot Imam Suprapto
Kolaborasi: Jurnal Pengabdian Masyarakat Vol 6 No 2 (2026): Kolaborasi: Jurnal Pengabdian Masyarakat
Publisher : Yayasan Inspirasi El Burhani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56359/kolaborasi.v6i2.852

Abstract

Introduction: Medical emergencies require rapid, accurate, and coordinated responses to prevent disability and mortality. Family members in the Emergency Department (ED) hold a crucial role as potential first responders within the chain of survival; however, their level of knowledge and preparedness is often inadequate. Objective: This emergency nursing residency project aimed to enhance the awareness and preparedness of patient families in responding to medical emergencies through a strucred educational intervention at RS Dik Pusdikkes Puskesad Jakarta in 2025. Method: A pre-post educational intervention design wa employed with a total of 120 ED patient family members, selected through lectures, instructional videos, and demonstrations of Basic Life Support (BLS), recovery position, and activation of the 119 emergency system. Data were collected using pre-post test tests and a preparedness questionnaire. Analysis included descriptive statistics and problem mapping using Fishbone, USG (Urgency-Seriousness-Growth), and SWOT. Result: Pre-test results indicated low baseline knowledge, with an average score of 42.5%, particularly in BLS (37%), recovery position (32%), and activation of the 119 emergency service (40%). Following the intervention, knowledge significantly increased to 86.3% (an improvement of 43.8%). The greatest improvement was observed in the activation of 119 (+51%) and the recovery position (+50%). Additionally, 87% of participants reported increased confidence in responding to emergencies, and 98% expressed high satisfaction with the program. Conclusion: The educational intervention effectively improved the knowledge, preparedness, and emergency response capability of patient families. This program is recommended to be implemented as a routine ED activity supported by standardized operating procedures, digital learning media, and facilitator training for ED nurses. These findings highlight that empowering patient families can contribute significantly to patient safety and srengthening hospital emergency system.
Pengaruh Penerapan Rekam Medis Elektronik terhadap Efisiensi Waktu Tunggu dan Mutu Pelayanan Pasien di Instalasi Gawat Darurat Rio Herwanto
Jurnal Ragam Pengabdian Vol. 3 No. 2 (2026): Mei-Agustus, Sustainable Development Goals (SDGs): Multidisciplinary Perspectiv
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/90q5vy36

Abstract

Electronic Medical Record (EMR) implementation is a strategic digital transformation in healthcare. Pusdikkes Puskesad Hospital East Jakarta has implemented EMR since 2023, achieving an 85% implementation rate. However, patient waiting time inefficiencies in the Emergency Department (ED) persist due to technical constraints. This study aims to analyze the effect of EMR implementation on patient waiting time efficiency and service quality in the ED. A quantitative observational study with a cross-sectional design was conducted, involving 238 respondents selected through purposive sampling. Data were collected using an EMR implementation questionnaire (30 items), a waiting time observation sheet, and a service quality questionnaire (25 items), and analyzed using Chi-Square test (*p* < 0.05). Results showed that most respondents rated EMR implementation as good (75.6%), most patients experienced fast waiting times (84.0%), and most rated service quality as good (58.8%). Chi-Square analysis revealed significant effects of EMR implementation on waiting time efficiency (*p* = 0.005) and service quality (*p* = 0.029). In the good EMR group, 87.8% had fast waiting times and 62.8% rated service quality as good, compared to 72.4% and 46.6% in the poor EMR group. Good EMR implementation significantly improves patient waiting time efficiency and service quality in the Emergency Department.