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All Journal IRDH International Journal of Social Sciences & Humanities (IRDH IJSCH) International Journal of Management and Business
Fendiyatmi Kusufa
Management, Faculty of Economics, University of Tribhuwana Tunggadewi, Malang, Indonesia
Humanities Economics, Econometrics & Finance Social Sciences

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 1 
The Influence of Work Culture on Performance Productivity of Landungsari Village Apparatus, Dau District, Malang Regency Valensia Bulu; R Y Susanto; Fendiyatmi Kusufa
International Journal of Management and Business Vol. 3 No. 1 (2026): January
Publisher : International Research & Development for Human Beings (IRDH)

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The study aims to directly determine whether there is a significant influence on work culture on employee performance productivity at the Landungsari Village Office, Dau District, Malang Regency. One of the methods or techniques used in collecting data or information is questionnaires, observation and documentation. The population in this study was 50, as used for sampling using the total sampling method, which means that the entire population will be used as a sample, so the conclusion is that the sample used in this study was 50 samples. The data analysis used in this study was using simple linear regression analysis, as assisted by using SPSS 26 Software. The results found in this study were that there was a significant influence on work culture on employee performance productivity at the Landungsari Village Office, Dau District, Malang Regency
Analysis of The Calculation of The Cost of Production Based on The Full Costing Method as The Basis For Determining The Selling Price on The CV. Cita Mandiri Batu City Prasetio Natara; Elly Lestari; Fendiyatmi Kusufa
International Journal of Management and Business Vol. 3 No. 1 (2026): January
Publisher : International Research & Development for Human Beings (IRDH)

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The purpose of this study is to analyze the calculation of the cost of production based on the full costing method as the basis for determining the selling price on CV. Cita Mandiri Batu City. This research uses a qualitative method. The data used was an interview with the leader and one of the employees in the production field at CV. Cita Mandiri Batu City. The data analysis method used is descriptive with the cost of production based on the full costing method. The results of the analysis prove that the cost of production is based on the full costing method in one production on CV. Cita Mandiri Kota Batu as much as IDR 3,384,500 with the determination of the selling price of potato chips per package of 100 grams at a price of IDR 18,000. These results prove that CV. Cita Mandiri Kota Batu has been optimal in determining the selling price because it made a profit of IDR 935,500 or as much as 27,64% in one production. The calculation of the cost of production using the full costing method is able to increase the accuracy in determining the selling price of products.
Analysis of The Role of Financial Management in Efforts to Increase Income of the SME Bunga Anggrek Maria Krisanti Seuk; Nur Ida Iriani; Fendiyatmi Kusufa
International Journal of Management and Business Vol. 3 No. 1 (2026): January
Publisher : International Research & Development for Human Beings (IRDH)

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To analyze the role of financial management in increasing revenue at UKM Bunga Angrek Denis, with a focus on its contribution to better financial management and its impact on increasing business revenue. Qualitative approach with data collection techniques in the form of in-depth interviews, observation, and documentation. Qualitative approach with data collection techniques in the form of in-depth interviews, observation, and documentation. The data obtained were analyzed using qualitative data analysis techniques that include three main stages, namely data condensation, data presentation, and drawing conclusions. Data condensation is done to filter relevant information, data presentation aims to organize data so that it is easy to understand, and drawing conclusions is done to obtain the meaning and implications of the data that has been analyzed. The results of the study indicate that the financial management implemented by UKM Bunga Angrek Denis is quite effective even though it is still relatively simple. Positive practices such as regular bookkeeping, good cash management, and efficient use of capital have proven to be able to encourage increased business income. However, there are still several challenges faced, especially in terms of financial planning and supervision that still need to be improved so that potential income can be maximized. In addition, improving managerial skills in the financial sector is highly recommended to support future business growth and sustainability.
The Influence of Product Innovation, Product Quality, Promotion, and Price on Customer Satisfaction in Tempe Crisps Small And Medium Enterprises in Kampung Tempe Sanan, Malang City Andreas Abeng; Cakti Indra Gunawan; Fendiyatmi Kusufa
International Journal of Management and Business Vol. 3 No. 1 (2026): January
Publisher : International Research & Development for Human Beings (IRDH)

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This research aims to analyze the effects of product innovation, product quality, promotion, and price on customer satisfaction of tempe chips MSMEs in Kampung Tempe Sanan, Malang City. The study employed a quantitative approach using a survey method on 96 respondents selected through purposive and incidental sampling techniques. The instrument used was a closed questionnaire with a Likert scale. Data analysis was conducted through validity tests, reliability tests, and multiple linear regression using SPSS. The results show that simultaneously, all independent variables significantly affect customer satisfaction. Partially, product quality and price have a dominant influence. In conclusion, improving product quality and implementing appropriate pricing strategies are important factors in enhancing customer satisfaction and loyalty among tempe chips MSMEs.
The Effect of Free Shipping Promotion and Customer Trust on Shopee Customer Loyalty of Students of Management Study Program, Tribhuwana Tunggadewi University, Malang Darius Anugrah; Cakti Indra Gunawan; Fendiyatmi Kusufa
International Journal of Management and Business Vol. 3 No. 2 (2026): April
Publisher : International Research & Development for Human Beings (IRDH)

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The development of digital technology is driving the growth of e-commerce in Indonesia, including Shopee, which has become a popular online shopping platform among students. Increasingly fierce competition between e-commerce platforms requires companies to implement effective marketing strategies to attract and retain customers. This study aims to analyze the effect of free shipping promotions and customer trust on Shopee customer loyalty among students. The research method used is a quantitative approach with data collection techniques through distributing questionnaires to student respondents. Data analysis was conducted using multiple linear regression tests to determine the effect of each independent variable on the dependent variable. The results show that free shipping promotions and customer trust have a positive and significant effect on customer loyalty, both partially and simultaneously. Customer trust is the variable that has the most dominant influence in increasing loyalty. These findings indicate that appropriate promotional strategies and increasing customer trust are crucial in maintaining customer loyalty on e-commerce platforms.
Analysis of the Influence of Leadership Style, Work Environment, and Organizational Culture on Employee Performance at the Lowokwaru District Office, Malang City Emilius Janggur; Cakti Indra Gunawan; Fendiyatmi Kusufa
International Journal of Management and Business Vol. 3 No. 2 (2026): April
Publisher : International Research & Development for Human Beings (IRDH)

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This study aims to determine the influence of leadership style, work environment, and organizational culture on employee performance productivity at the Lowokwaru District Office, Malang City. The background of this study is based on the importance of increasing employee performance productivity in supporting the quality of public services at the sub-district level. Leadership factors, work environment conditions, and organizational culture are suspected to be important elements that influence the high and low employee work productivity. This study employs a quantitative approach using a survey method. The population consists of all 30 employees at the Lowokwaru District Office in Malang City, therefore a saturated sampling technique is applied. Data were collected through questionnaires and analyzed using validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, t-tests, F-tests, and coefficients of determination (R²). The results of the study indicate that partially leadership style, work environment, and organizational culture have a positive and significant effect on employee performance productivity. Leadership style is the most dominant variable influencing employee performance productivity. Simultaneously, the three independent variables also have a significant effect on employee performance productivity with a coefficient of determination (R²) of 0.588. This means that 58.8% of employee performance productivity can be explained by leadership style, work environment, and organizational culture, while the remaining 41.2% is influenced by other factors outside the research. Based on the research results, it can be concluded that increasing employee performance productivity at the Lowokwaru District Office, Malang City requires the support of an effective leadership style, a conducive work environment, and a strong and positive organizational culture
Training and Career Development on Employee Productivity at New Book Store in Malang Regency Yohanes Kalvin Jemarut; Cakti Indra Gunawan; Fendiyatmi Kusufa
International Journal of Management and Business Vol. 3 No. 2 (2026): April
Publisher : International Research & Development for Human Beings (IRDH)

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This study aims to determine and analyze the influence of transformational leadership, training, and career development on employee productivity at the New Book Store in Malang Regency. Employee productivity is an important factor in improving company performance, so it requires leadership that is able to motivate, as well as training and career development programs that can improve employee abilities and competencies. This study uses a quantitative approach with a survey method by distributing questionnaires to employees as respondents. The data analysis technique used is multiple linear regression analysis to determine the partial and simultaneous effects between independent variables on the dependent variable. The results of the study indicate that transformational leadership, training, and career development have a positive and significant effect on employee productivity both partially and simultaneously. The most dominant variable affecting employee productivity is training, because it can directly improve employee skills, knowledge, and work abilities. This study concludes that increasing employee productivity can be achieved through the implementation of effective transformational leadership and the implementation of continuous training and career development programs. The results of the study are expected to be a consideration for companies in formulating human resource management policies to improve employee productivity.
Analysis of Human Resource Capabilities in Improving Discipline as a Form of Apparatus Professionalism in The Dau SubDistrict Office, Malang Regency Wando Erlangga; R.Y Susanto; Fitria Setyaningrum; Fendiyatmi Kusufa
IRDH International Journal of Social Sciences & Humanities Vol. 3 No. 2 (2026): June
Publisher : International Research and Development for Human Beings (IRDH)

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This study aims to evaluate employee capability in improving discipline as a form of staff professionalism at the Dau District Office, Malang                     Regency. Employee capacity includes knowledge, skills, and work attitudes that play an important role in task implementation and public service delivery. Employee discipline is a key indicator of professionalism, particularly reflected in compliance with work regulations, punctuality, and responsibility in carrying out duties. This study employs a qualitative approach using a descriptive method. Data were collected through interviews, observations, and documentation involving employees at the Dau District Office. The findings indicate that human resource capability at the Dau District Office is generally adequate; however, several challenges remain in the implementation of work discipline, such as limited supervision and inconsistency in enforcing regulations. To enhance employee professionalism, measures that can be taken include strengthening human resource capacity, improving discipline training, and conducting continuous performance evaluations. Through this study, it is expected to provide input for local government in improving the quality of human resources and public services.  
Co-Authors Andreas Abeng Cakti Indra Gunawan Darius Anugrah Elly Lestari Emilius Janggur Fitria Setyaningrum Maria Krisanti Seuk Nur Ida Iriani Prasetio Natara R Y Susanto R.Y Susanto Valensia Bulu Wando Erlangga Yohanes Kalvin Jemarut