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All Journal Jumper : Journal of Educational Multidisciplinary Research
Mildah Rochmatul Laili Abin
Universitas Negeri Surabaya
Computer Science & IT Education Environmental Science Library & Information Science Mathematics

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Pengaruh Trust, Perceived Risk, Moral Obligation terhadap Behavioral Intention pada Mahasiswa Pengguna ChatGPT Mildah Rochmatul Laili Abin; Ruri Nurul Aeni Wulandari
Jumper: Journal of Educational Multidisciplinary Research Vol 5 No 2 (2026): Jumper: Journal of Educational Multidisciplinary Research
Publisher : LSM Catimore dan Sahabat Jl. Paya Ilang/Pertamina Desa Lemah Burbana, Takengon, Aceh Tengah 24552

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56921/jumper.v5i2.446

Abstract

This study was based on the inconsistency in behavioral intention to use ChatGPT repeatedly in an academic context. The study aimed to analyze the influence of trust, perceived risk, moral obligation, performance expectancy, effort expectancy, and social influence on behavioral intention among ChatGPT users who are Office Administration Education students from 2022 to 2024. This study is an explanatory research using a quantitative approach. This study employed multiple linear regression analysis. The findings indicate that trust, performance expectancy, effort expectancy, and social influence have a significant positive effect on behavioral intention; perceived risk has a non-significant positive effect on behavioral intention; and moral obligation has a non-significant negative effect on behavioral intention. Collectively, all predictor variables have a moderate effect on behavioral intention, accounting for 66.1% of the variance. These findings contribute to supporting the achievement of SDG 4 s(quality education) as assessed by the level of behavioral intention regarding the use of ChatGPT, to support assignments in courses on development of teaching materials and office communication
Co-Authors Ruri Nurul Aeni Wulandari