Nurul Izzah Lubis
Program Studi Akuntansi, Fakultas Ekonomi dan Bisnis Universitas Potensi Utama

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Analisis Efektivitas Kontribusi Pajak Restoran Sebagai Instrumen Fiskal Terhadap Pendapatan Asli Daerah Kota Medan Tahun 2020-2024 Cindy Lira Fatika; Nurul Izzah Lubis
ProBisnis : Jurnal Manajemen Vol. 16 No. 06 (2025): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

This study aims to analyze the effectiveness of restaurant tax contributions as a fiscal instrument toward the Regional Original Revenue (PAD) of Medan City during the period of 2020–2024. This research employs a descriptive qualitative approach, utilizing secondary data from the Regional Revenue Agency (Bapenda) of Medan City and primary data obtained through in-depth interviews and field observations. Data analysis was conducted using the NVivo 15 Plus software to map the interrelationships between fiscal policies, restaurant business actors, and taxpayer compliance levels. The results indicate that the contribution of restaurant taxes to Medan City’s PAD averages around 4% per year, with the level of collection effectiveness fluctuating annually. The main challenges identified include low taxpayer awareness, limited field supervision, and technical issues in the online reporting system (e-SPTPD). On the other hand, the local government’s efforts through tax collection intensification programs, taxpayer education and socialization, as well as the implementation of digital reporting systems, have proven effective in improving reporting accuracy and transparency.This study emphasizes that the success of restaurant taxes as a source of regional revenue depends not only on fiscal policy and technology, but also on taxpayer compliance, tax literacy, and collaboration between local governments and business actors. These findings are expected to serve as valuable input for the Medan City Government in formulating more adaptive, effective, and sustainable regional tax strategies.
Pengaruh Pelaksanaan E-Filing, E-Billing, Kesadaran Wajib Pajak, dan Sanksi Pajak terhadap Kepatuhan Wajib Pajak Pribadi di Kantor Pelayanan Pajak Utama Medan Belawan Devi Nabila; Nurul Izzah Lubis
ProBisnis : Jurnal Manajemen Vol. 16 No. 06 (2025): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Compliance of individual taxpayers refers to their attitudes and behaviors in carrying out tax obligations in accordance with prevailing laws and regulations. This study aims to analyze the influence of E-Filing, E-Billing, taxpayer awareness, and tax sanctions on the compliance of individual taxpayers at the Pratama Tax Office (KPP) Medan Belawan. The population in this research includes all individual taxpayers registered at KPP Pratama Medan Belawan, totaling 214,866 taxpayers, with a research sample of 100 respondents. The study applies a quantitative approach, where each variable is measured using a Likert scale. Primary data were obtained through the distribution of questionnaires and analyzed using several statistical tests, including data quality tests (validity and reliability), classical assumption tests, multiple linear regression analysis, t-tests, F-tests, and the coefficient of determination (Adjusted R²). The findings indicate that E-Filing and E-Billing do not have a significant influence on individual taxpayer compliance, whereas taxpayer awareness and tax sanctions have a positive and significant impact. Collectively, these four variables show a significant effect on the compliance of individual taxpayers at KPP Pratama Medan Belawan.