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All Journal JSIKTI (Jurnal Sistem Informasi dan Komputer Terapan Indonesia)
I Putu Adi Pratama
UHN IGB Sugriwa
Computer Science & IT

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Evaluating Service Quality Metrics with AdaBoost Classifier at Restaurant X Kadek Suarjuna Batubulan; I Putu Adi Pratama; Ahmad Naswin
Jurnal Sistem Informasi dan Komputer Terapan Indonesia (JSIKTI) Vol 6 No 3 (2024): March
Publisher : INFOTEKS (Information Technology, Computer and Sciences)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33173/jsikti.234

Abstract

This paper explores the use of the AdaBoost classifier to evaluate service quality metrics in the restaurant industry, specifically at Restaurant X. The study focuses on how machine learning, particularly ensemble learning algorithms, can improve the understanding of customer satisfaction by analyzing various service attributes, such as food quality, staff behavior, wait times, and ambiance. By applying AdaBoost, the model combines multiple weak classifiers to create a stronger, more accurate prediction model that identifies key factors influencing customer experience. The research highlights the importance of real-time data and customer feedback in refining service quality metrics and suggests that incorporating sentiment analysis and other dynamic data sources can provide a more comprehensive view of customer satisfaction. The findings suggest that using machine learning algorithms, like AdaBoost, can enhance operational decision-making, improve customer service, and contribute to overall business success. Additionally, the study proposes the continuous updating of the model to reflect changing customer preferences and trends in the competitive food service industry. This approach can lead to better service, customer retention, and a strategic advantage for restaurants seeking to meet the evolving demands of the market.
ARIMA Model for Time Series Forecasting of Doge Coin Prices Kadek Suarjuna Batubulan; I Putu Adi Pratama; Ahmad Naswin
Jurnal Sistem Informasi dan Komputer Terapan Indonesia (JSIKTI) Vol 7 No 1 (2024): September
Publisher : INFOTEKS (Information Technology, Computer and Sciences)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33173/jsikti.242

Abstract

The volatility and speculative nature of cryptocurrencies present significant challenges for accurate price forecasting. This study evaluates the performance of the AutoRegressive Integrated Moving Average (ARIMA) model in predicting Dogecoin (DOGE) prices based on historical data obtained from reputable cryptocurrency platforms such as Binance, Coinbase, and CoinGecko. The ARIMA(5,1,0) model demonstrated strong performance under stable market conditions, achieving a Mean Squared Error (MSE) of 0.0006656 and a Root Mean Squared Error (RMSE) of 0.0258, effectively capturing linear price trends. However, the model’s limitations in handling high volatility and non-linear dependencies—common characteristics of cryptocurrency markets—were also identified. To address these challenges, the study explores hybrid ARIMA–neural network models that integrate statistical and machine learning approaches, improving predictive accuracy during periods of market instability. The results suggest that while ARIMA provides a solid baseline for time series forecasting, hybrid and sentiment-aware models incorporating social media and blockchain metrics offer more robust and adaptive solutions for dynamic cryptocurrency markets.
Cataract Classification in Eye Images Using MobileNetV2 Kadek Suarjuna Batubulan; I Putu Adi Pratama; Ahmad Naswin
Jurnal Sistem Informasi dan Komputer Terapan Indonesia (JSIKTI) Vol 8 No 2 (2025): December
Publisher : INFOTEKS (Information Technology, Computer and Sciences)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33173/jsikti.268

Abstract

Cataract remains one of the primary causes of visual impairment globally, with early detection being essential to prevent permanent blindness and improve patient quality of life. However, conventional diagnosis depends on ophthalmologists and clinical-grade imaging devices, which are often limited in remote or under-resourced areas. This condition highlights the need for an efficient, accessible, and automated screening solution. To address this challenge, this study utilizes the MobileNetV2 deep learning architecture to classify cataract conditions based on eye images. MobileNetV2 is selected because of its lightweight model structure and strong feature representation capabilities, making it suitable for deployment in portable or embedded medical systems. The dataset used consists of two cataract stages, namely immature and mature cataracts, with images undergoing preprocessing prior to model training. The proposed system demonstrates excellent performance, achieving an accuracy, precision, recall, and F1-score of 100% in distinguishing cataract stages. These results confirm that MobileNetV2 can effectively support cataract screening with high reliability while maintaining efficiency. Future work will involve extending the dataset to include additional cataract severity levels and non-cataract eye images, as well as integrating explainable artificial intelligence methods to provide visual diagnostic interpretations and enhance clinical trust in real-world applications.
Co-Authors Ahmad Naswin Kadek Suarjuna Batubulan