Faisal Anwar
Sistem Informasi, Fakultas Ilmu Komputer, Universitas Singaperbangsa Karawang

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Implementation of an Automatic Defacement Detection System on Government Websites Using N8N Faisal Anwar; Apriade Voutama
Jurnal Teknologi Dan Sistem Informasi Bisnis Vol 8 No 2 (2026): April 2026
Publisher : Prodi Sistem Informasi Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jteksis.v8i2.2578

Abstract

Advances in information technology have encouraged the use of websites as a means of public services in various sectors. One sector that utilizes websites to support its services is the government sector. However, in its implementation, this system faces cybersecurity challenges, namely defacement attacks, which involve unauthorized changes to the appearance or content of a website that are often detected too late and can erode public trust. This research aims to develop a system capable of detecting indications of defacement attacks automatically and more quickly. The method applied in this research is a system experiment approach, which utilizes the n8n workflow automation platform, operated on a scheduled basis via schedule triggers. This system is tasked with monitoring website domains by applying analytical techniques based on keyword matching to page content that is potentially subject to change. The monitoring data is then processed using a function node to match specific keywords, such as "judol," "bokep," "gacor," and "slot," which frequently appear in defacement cases. Once keywords are detected, the system then sends a warning message to the administrator via Discord. The results show that the system is capable of automatically detecting keyword occurrences and sending a warning message via Discord webhook to the administrator when a change in website content is identified. This system also helps speed up the verification process by providing direct links to related pages so that handling can be done more quickly and effectively.
Analisis Layanan Aplikasi Perpustakaan Digital Daerah Menggunakan Framework COBIT 5 Domain DSS02 Faisal Anwar; Nina Sulistiyowati
Jurnal Teknologi Dan Sistem Informasi Bisnis Vol. 8 No. 3 (2026): Juli 2026
Publisher :  Prodi Sistem Informasi Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jteksis.v8i3.16

Abstract

The development of information technology is driving digital transformation in various public service sectors, including regional library services. One form of implementation is the use of digital library applications that allow the public to access online book lending and reading services via smartphones. However, the implementation of digital library services still faces various operational obstacles that can affect the quality of service to users. This study aims to analyze service management and incident handling in the iBekasiKab digital library application using the COBIT 5 framework in the DSS02 (Manage Service Requests and Incidents) domain. The study used a descriptive method with an evaluative approach through analysis of user reviews and ratings on the Google Play Store platform for the period 2024–2026. A total of 19 relevant reviews were analyzed and classified based on the type of service problem experienced by users. The results showed that the most dominant problem was the failure of the book lending process, characterized by the appearance of a 404 error, amounting to 42.1% of the total findings. In addition, obstacles to digital book access, application bugs, and user access issues were found. Based on the analysis using the perceived capability level approach in the COBIT 5 framework, the DSS02 process is at Level 1 (Performed Process), which indicates that the service has been running but service management and incident handling have not been carried out optimally and consistently. The results of this study are expected to be used as evaluation material to improve the quality of information technology-based digital library application services.