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All Journal Journal of Business Economics and Management
Dori Mittra Candana
Program Studi S1 Manjemen Fakultas Ekonomi & Bisnis Universitas Putra Indonesia Padang
Economics, Econometrics & Finance

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Pengaruh Kecerdasan Emosional Dan Motivasi Kerja Terhadap Kinerja Pegawai Dengan Organizational Citizenship Behavior (OCB) Sebagai Variabel Intervening Pada Puskesmas Rawang Kota Padang Nurul Fadhilah; Dori Mittra Candana; Mardhatila Fitri Sopali
Journal of Business Economics and Management | E-ISSN : 3063-8968 Vol. 2 No. 3 (2026): Januari - Maret
Publisher : GLOBAL SCIENTS PUBLISHER

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Abstract

This study aims to examine the effect of emotional intelligence and work motivation on employee performance, with Organizational Citizenship Behavior (OCB) serving as an intervening variable at the Rawang Community Health Center in Padang City. A quantitative research approach was employed. Data were collected through observation and questionnaires. The sampling technique used was total sampling, involving 45 employees as respondents. Data were analyzed using Structural Equation Modeling (SEM) with SmartPLS 4.The findings indicate that emotional intelligence has a positive and significant effect on Organizational Citizenship Behavior (OCB). Work motivation also has a positive and significant effect on OCB. Furthermore, emotional intelligence and work motivation each have a positive and significant effect on employee performance. Organizational Citizenship Behavior (OCB) is found to have a positive and significant effect on employee performance. However, OCB does not mediate the relationship between emotional intelligence and employee performance. In contrast, OCB successfully mediates the relationship between work motivation and employee performance.
Pengaruh Budaya Organisasi Dan Komunikasi Terhadap Kinerja Pegawai Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada Puskesmas Maek Anisa Wulandari; Dori Mittra Candana; Deni Saputra
Journal of Business Economics and Management | E-ISSN : 3063-8968 Vol. 2 No. 3 (2026): Januari - Maret
Publisher : GLOBAL SCIENTS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effect of organizational culture and communication on employee performance with job satisfaction as an intervening variable at Maek Public Health Center, Lima Puluh Kota Regency. This study employs a quantitative approach using a survey method. Data were collected through the distribution of questionnaires to all employees of Maek Public Health Center, totaling 50 respondents. The data analysis technique used in this study is Structural Equation Modeling (SEM) with SmartPLS 4, while data collection was conducted using questionnaires measured on a Likert scale. The results of the study indicate that organizational culture and communication have a positive and significant effect on employee performance. Furthermore, communication has a positive and significant effect on job satisfaction, whereas organizational culture does not have a significant effect on job satisfaction. Job satisfaction is proven to have a positive and significant effect on employee performance. The indirect effect analysis shows that job satisfaction is not able to mediate the effect of organizational culture on employee performance, but it is able to mediate the effect of communication on employee performance. This indicates that effective communication can improve employee job satisfaction, which in turn enhances employee performance, while organizational culture has a more direct effect on employee performance without being mediated by job satisfaction.
Co-Authors Anisa Wulandari Deni Saputra Mardhatila Fitri Sopali Nurul Fadhilah