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All Journal Jurnal Ilmiah Akuntansi Kesatuan Jurnal Cendekia Ilmiah
Hasiatul Aini
Universitas Baturaja, Indonesia
Humanities Economics, Econometrics & Finance Social Sciences

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The Relationship between Hybrid Work Systems, Employee Well-Being, and Organizational Performance in the Service Sector in Indonesia Anita Kusuma Dewi; Maulidia Berlianti; Hardini Ariningrum; Hasiatul Aini
Jurnal Ilmiah Akuntansi Kesatuan Vol. 13 No. 5 (2025): JIAKES Edisi Oktober 2025
Publisher : Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jiakes.v13i5.4113

Abstract

The adoption of hybrid work systems, combining remote and in-office work, has transformed organizational management in Indonesia’s service sector. While these systems offer flexibility and efficiency, their impact on employee well-being and organizational performance in developing countries remains underexplored. This study investigates how hybrid work systems affect employee well-being and their collective influence on organizational performance in service companies, with a focus on the mediating role of well-being. A quantitative approach was employed, collecting data through structured surveys from 80 employees in banking, insurance, and consulting sectors across Jakarta, Surabaya, and Bandung. Data analysis used Structural Equation Modeling based on Partial Least Squares, suitable for small to medium sample sizes. The findings reveal that hybrid work systems significantly enhance employee well-being by improving work-life balance, autonomy, and reducing commuting stress. Well-being partially mediates the positive effect of hybrid work on organizational performance, particularly in service quality, productivity, and employee retention. This research highlights the strategic importance of hybrid work in achieving sustainable performance in Indonesia’s service sector, emphasizing the need for policies that balance flexibility with robust social and technological support to optimize employee well-being and organizational outcomes.
Pengaruh Kualitas Produk dan Citra Merek Terhadap Keputusan Pembelian Konsumen Yamaha Nmax Thamrin Brothers Baturaja Rohma Rohma; Hasiatul Aini; Dyah Ayu Putriani; Yunita Sari; Tati Herlina
J-CEKI : Jurnal Cendekia Ilmiah Vol. 5 No. 4: Juni 2026
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/j-ceki.v5i4.16815

Abstract

Penelitian ini dilatarbelakangi oleh meningkatnya persaingan dalam industri otomotif yang menuntut perusahaan untuk meningkatkan kualitas produk dan memperkuat citra merek guna mempengaruhi keputusan pembelian konsumen. Penelitian ini bertujuan untuk menganalisis pengaruh kualitas produk dan citra merek terhadap keputusan pembelian konsumen Yamaha Nmax di PT Thamrin Brothers Baturaja 2. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik pengumpulan data melalui kuesioner kepada 42 responden yang dipilih menggunakan purposive sampling. Analisis data dilakukan menggunakan regresi linier berganda serta pengujian hipotesis melalui uji t, uji F, dan koefisien determinasi (R²). Hasil penelitian menunjukkan bahwa secara parsial kualitas produk berpengaruh positif dan signifikan terhadap keputusan pembelian dengan nilai t-hitung sebesar 4,065 lebih besar dari t-tabel 2,022. Citra merek juga berpengaruh positif dan signifikan dengan nilai t-hitung sebesar 10,388. Secara simultan, kedua variabel berpengaruh signifikan terhadap keputusan pembelian konsumen. Temuan ini menegaskan bahwa peningkatan kualitas produk dan penguatan citra merek merupakan strategi penting dalam mendorong keputusan pembelian konsumen serta meningkatkan daya saing perusahaan di pasar otomotif.
Co-Authors Dewi, Anita Kusuma Dyah Ayu Putriani Hardini Ariningrum Maulidia Berlianti Rohma Rohma Tati Herlina Yunita Sari