Erwin Permana
Universitas Pancasila, Jakarta, Indonesia

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The Effect of E-Service Quality on Student Satisfaction At Jakarta State Polytechnic in Using Academic Information Systems Syamsurizal Syamsurizal; Aulia Nur Cahyanti; Erwin Permana
Greenation International Journal of Economics and Accounting Vol. 4 No. 1 (2026): Greenation International Journal of Economics and Accounting (March - April 202
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v4i1.761

Abstract

This study aims to analyze the influence of electronic service quality (e-service quality) on student satisfaction in using the KubacaPNJ application as a digital literacy platform at Politeknik Negeri Jakarta. The research employs a descriptive approach by analyzing user reviews on the Google Play Store platform. The results show that the KubacaPNJ application has generally been able to provide adequate services in supporting students' literacy needs, particularly in terms of system accessibility, availability of digital book features, and user data protection through account authentication mechanisms. Based on the analysis of user reviews, approximately 60% of users provided positive feedback, 27% gave negative feedback, and 13% did not provide any rating. These findings indicate that electronic service quality influences the level of student satisfaction, where the better the quality of electronic services provided by the system, the higher the level of student satisfaction in utilizing the digital service. Therefore, application developers are recommended to continuously improve service quality, particularly by minimizing bugs and errors, improving the clarity of system navigation, and enhancing the transparency of application information to ensure a more optimal user experience.
Analysis of The Impact of Revitalization of The Blok M Area on Business Growth And Local Economic Activity Lazarus Sinaga; Erwin Permana; Elsa Rachmawati
Greenation International Journal of Economics and Accounting Vol. 4 No. 1 (2026): Greenation International Journal of Economics and Accounting (March - April 202
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v4i1.766

Abstract

This study aims to analyze the impact of the revitalization of the Blok M area on urban economic dynamics through transportation integration and the development of creative public spaces. Using a qualitative method with a descriptive-analytical approach, this study examines the phenomenon of regional transformation after the integration of the transportation system and local economic activities through a literature review. The results show that the revitalization of Blok M has successfully transformed the previously stagnant area into a dynamic economic ecosystem. The application of the Transit-Oriented Development (TOD) concept significantly improves accessibility through the connectivity of the Jakarta MRT and TransJakarta. The increase in visitor flow (foot traffic) not only restores Blok M's function as a transportation hub but also makes it a relevant social destination for the younger generation. The emergence of economic agglomeration through the growth of new business units provides a multiplier effect on the local economy and empowers MSMEs. This revitalization contributes positively to the structure of DKI Jakarta's GRDP, especially in the trade sector and the provision of food and beverage accommodations. These findings confirm that an integrated urban regeneration strategy with mass public transportation is an important catalyst in driving sustainable urban economic growth.
A Comparative Study of the Marketing Strategies of Author Tere Liye and Other Indonesian Authors in the Book Industry Agustinus Miranda Wijaya; Mutiara Ramadhani; Erwin Permana
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 6 (2026): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i6.6504

Abstract

This study aims to analyze the marketing strategy implemented by Tere Liye and compare it with the conventional marketing model commonly used by Indonesian authors through publishing houses. The research uses a descriptive approach based on literature analysis and secondary data related to digital transformation in the publishing industry. The results show that the marketing strategy adopted by Tere Liye reflects a shift from a conventional publishing model to a digital-based direct-to-consumer approach through his own e-commerce platform. This strategy allows greater control over pricing, promotion, and distribution. In contrast, most Indonesian authors generally rely on publishers and bookstores for distribution, where marketing control is largely handled by third parties. The findings indicate that Tere Liye’s strategy offers several advantages, including full control over pricing and promotional activities, more direct and intensive relationships with readers, and the potential for higher profit margins due to a shorter distribution chain. However, this model also presents certain challenges, such as relatively limited distribution reach and the need for independent management of operational and logistical processes. On the other hand, the conventional strategy used by authors through publishers provides advantages in terms of wider distribution networks and established publishing systems. Nevertheless, this approach also has limitations, including reduced author control over pricing and promotion, as well as smaller profit margins due to the involvement of multiple intermediaries in the distribution process. Overall, the study highlights the importance of flexible business models in the publishing industry to remain competitive amid ongoing digital transformation.