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EVALUATION OF THE IMPLEMENTATION OF CASHLESS PAYMENTS AS A MEASURE TO PREVENT ILLEGAL FEES IN CLASS IIB CORRECTIONAL INSTITUTIONS IN SLEMAN Wily Nur Fauzi Pratama; Naniek Pangestuti
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 - May (2026): JOURNAL OF MANAGEMENT (Special Issue) - Correctional System Management
Publisher : Universitas Nusa Cendana

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This study aims to evaluate the implementation of a cashless system as an effort to prevent illegal fees at Class IIB Sleman Correctional Institution. The research applies a descriptive qualitative approach, with data collected through interviews, observations, and documentation studies. The analysis is based on the policy implementation theory of Randall B. Ripley and Grace A. Franklin, which emphasizes two perspectives: compliance with established policies and an examination of what occurs during implementation and the factors influencing it. The findings show that the implementation of the cashless system helps improve transparency and efficiency in financial transactions among inmates. However, its effectiveness is still constrained by several factors, including technical issues, overcrowding conditions, limited human resources, and misconduct by certain staff members. Although the implementers generally demonstrate a good level of compliance and understanding of the policy, these obstacles hinder the system from functioning optimally. The study is limited because it focuses only on one correctional institution and does not explore inmates’ perceptions in depth. Therefore, future research is recommended to examine the role of digital monitoring systems and expand the research scope to other correctional institutions. Keywords: Cashless System; Illegal Fees; Policy Evaluation

IMPLEMENTATION OF INMATE INTEGRATION SERVICES AS AN EFFORT TO REALIZE SOCIAL REINTEGRATION IN CLASS IIA PRISON KEDIRI Salman Alfarizi Arya Putra; Naniek Pangestuti
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 - May (2026): JOURNAL OF MANAGEMENT (Special Issue) - Correctional System Management
Publisher : Universitas Nusa Cendana

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The study employs a qualitative approach with a case study design. Data were collected through observation, in-depth interviews, and documentation involving correctional officers and inmates. The analysis was conducted using the Miles and Huberman model and supported by thematic analysis. The findings reveal that integration service policies have generally been implemented in accordance with established standards. However, their effectiveness remains limited due to several constraints, including overcapacity conditions, a shortage of correctional officers, weak coordination with external stakeholders, and low levels of social support for inmates. These results highlight the importance of strengthening resource capacity, improving inter-agency collaboration, and enhancing social support systems to ensure the success of inmate reintegration into society. Keywords: Prisoner Integration; Social Reintegration; Corrections; Policy Implementation

MARKETING STRATEGY FOR PRODUCTS RESULTING FROM INDEPENDENCE BUILDING THROUGH SOCIAL MEDIA AND E-COMMERCE AT THE MALANG CLASS I CORRECTIONAL INSTITUTION Abyan Lazuardi Al Faruq; Naniek Pangestuti
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 - May (2026): JOURNAL OF MANAGEMENT (Special Issue) - Correctional System Management
Publisher : Universitas Nusa Cendana

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This study aims to analyze the marketing strategy for products made by inmates through social media and e-commerce at Malang Class I Correctional Institution. The research uses a descriptive qualitative approach, with data collected through observation, in-depth interviews, and documentation. The findings indicate that the correctional institution has implemented the marketing mix concept (product, price, place, and promotion) in its digital marketing strategy. Products produced by inmates demonstrate good market potential; however, several challenges remain, including limited stock management, insufficient digital promotion, and distribution systems that have not yet operated optimally. Although social media and e-commerce platforms such as Instagram and Shopee have been utilized, their use has not been fully optimized due to limitations in human resources and digital infrastructure. Despite these challenges, the marketing strategy has contributed positively to inmate empowerment and improved the public image of the institution. Therefore, improvements in digital content management, employee training in digital marketing skills, and strengthening of the distribution system are necessary to achieve more effective and sustainable marketing outcomes. Keywords: Digital Marketing; Independence Training; Correctional Institutions; Social Media; E-Commerce; Prisoners

THE EFFECT OF THE MERIT SYSTEM AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE AT THE PADANG CLASS II A CORRECTIONAL FACILITY AND THE PADANG CLASS I CORRECTIONAL FACILITY Faris Adhelflo; Naniek Pangestuti
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 - May (2026): JOURNAL OF MANAGEMENT (Special Issue) - Correctional System Management
Publisher : Universitas Nusa Cendana

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This study aims to examine the influence of the merit system and work motivation on employee performance at the Class IIA Padang Correctional Institution and the Class I Padang Correctional Center. The background of this research is based on the importance of implementing competency-based and objective human resource management, as well as the increasing demands for improving the quality of public services. The study uses a quantitative approach with a survey method, where data were collected through questionnaires distributed to employees from both institutions. The collected data were analyzed using validity and reliability tests and multiple linear regression. The results of the study indicate that both the merit system and work motivation positively influence employee performance. Among the two variables, work motivation appears to be the more dominant factor in improving employee performance. These findings suggest that the implementation of a fair and transparent merit system, combined with efforts to strengthen employee motivation, can serve as an important foundation for enhancing performance within the correctional work environment. Keywords: Merit System; Work Motivation; Employee Performance; Socialization

IMPLEMENTATION OF NUTRITION AND FOOD RIGHTS FOR CHILDREN UNDER THE CARE OF THE BATAM CLASS II SPECIAL CHILDREN'S CARE INSTITUTION Bayu Prayoga; Naniek Pangestuti
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 - May (2026): JOURNAL OF MANAGEMENT (Special Issue) - Correctional System Management
Publisher : Universitas Nusa Cendana

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This study analyzes the implementation of nutritional rights for children at the Class II Batam Special Child Development Institution, recognizing that adequate nutrition is a fundamental right for all children, including those in institutional care. The research uses a descriptive qualitative approach, with data collected through interviews, observations, and documentation, and analyzed using the policy implementation model of Donald Van Meter and Carl Van Horn. The findings show that the institution has provided basic nutritional services, including regular meals and snacks. However, the overall nutritional status of the children has not yet reached optimal levels, as a significant number still experience malnutrition or overnutrition. This indicates that the existing program has not fully met the nutritional needs of all children. Several key obstacles were identified, including the absence of professional nutritionists, limited budget allocation, inadequate kitchen facilities, overcrowding conditions, and weak coordination among related institutions. These challenges hinder the effective implementation of nutritional programs. In conclusion, the fulfillment of children’s nutritional rights in the institution is still not optimal. Improvements are needed through increased resources, better facilities, the involvement of nutrition experts, and stronger cross-sector coordination to ensure that children receive adequate and balanced nutrition. Keywords: Implementation; Nutritional Rights; Children; Special Child Development Institution Class 2 Batam

THE EFFECT OF WORKLOAD ON THE PERFORMANCE OF CORRECTIONAL OFFICERS AT THE CLASS IIA LANGKAT NARCOTICS CORRECTIONAL INSTITUTION AND THE CLASS III LANGKAT YOUTH CORRECTIONAL INSTITUTION Rafael Arapenta Perangin-Angin; Naniek Pangestuti
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 - May (2026): JOURNAL OF MANAGEMENT (Special Issue) - Correctional System Management
Publisher : Universitas Nusa Cendana

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This study aims to examine the effect of workload on the performance of correctional officers at Class IIA Langkat Narcotics Correctional Institution and Class III Langkat Youth Correctional Institution. The research is motivated by overcrowding conditions in both institutions, which increase work intensity and potentially affect officers’ performance. The population consists of all employees working in the two correctional institutions, and data were collected through online questionnaires. The study applies a quantitative approach, with data analyzed using simple linear regression with the assistance of statistical software. The results show that workload has a negative effect on the performance of correctional officers in both institutions. This means that higher levels of workload tend to reduce officers’ performance. The findings indicate that excessive duties and work pressure caused by overcrowding can affect officers’ productivity and effectiveness in carrying out their responsibilities. Therefore, this study recommends that prison management improve the task distribution system and work scheduling, while also providing training and psychological support for officers. These efforts are important to maintain officer performance, productivity, and well-being in a sustainable manner. Keywords: Workload; Performance; Correctional Officers; Narcotics Correctional Institution; Youth Correctional Institution

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