Muhammad Panji Mahardika
Administrasi Bisnis, Politeknik Negeri Bali

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Pengaruh Komunikasi dan Motivasi Kerja Terhadap Kinerja Karyawan di Radisson Blu Bali Uluwatu Ni Luh Erawati Widhi Astuti; Ni Wayan Sumetri; Muhammad Panji Mahardika
Jurnal Ekonomi Manajemen dan Bisnis (JEMB) Vol. 5 No. 2 (2026): Juli-Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jemb.v5i2.5092

Abstract

The fundamental urgency of this research stems from the empirical detection of a decline in several key performance indicators (KPIs) in the frontline departments of Radisson Blu Bali Uluwatu, reflecting the importance of human resource governance in maintaining service excellence within the hyper-competitive hospitality industry. Tujuan Penelitian] This study aims to critically examine and measure the magnitude of the influence of organizational communication and work motivation on employee performance achievement in the operational environment of Radisson Blu Bali Uluwatu. Metode Penelitian] This research employs a quantitative approach with a causal-associative design. The population includes the entire workforce (152 people), with a sample of 61 individuals drawn through simple random sampling using the Slovin formula. Primary data were collected through a Likert-scale questionnaire and evaluated using multiple linear regression, partial t-test, simultaneous F-test, and the coefficient of determination via SPSS software. The analytical results validate that organizational communication has a positive and significant effect on employee performance (significance value 0.011 < 0.05). Work motivation also provides a positive and highly significant effect on performance metrics (significance value 0.000 < 0.05). The simultaneous evaluation proves that both variables jointly influence performance significantly with a contribution (R-square) of 71.9%, while the remaining 28.1% is explained by other variables outside the model. In conclusion, communication and work motivation are essential pillars for operational success, where work motivation emerges as the dominant determinant driving employee performance in a luxury resort ecosystem.
Analisis Beban Kerja dan Keseimbangan Kehidupan Kerja Terhadap Kesehatan Mental Karyaawan Pada Hotel Fairfield by Marriott Bali Legian Made Rosmita Cintya Dewi; I Putu Yoga Laksana; Muhammad Panji Mahardika
Jurnal Ekonomi Manajemen dan Bisnis (JEMB) Vol. 5 No. 2 (2026): Juli-Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jemb.v5i2.5094

Abstract

The hospitality industry operates within an inherently dynamic ecosystem, often subjecting the workforce to intense physical and psychological strain to maintain service excellence. Grounded in the Job Demands-Resources Theory, job demands can impair mental well-being, while job resources act as a protective buffer. This study aims to analyze the causal impacts of workload intensity and work-life balance on the mental health of employees at Fairfield by Marriott Bali Legian. This quantitative research involved a population of 189 operational and administrative personnel. A total of 127 respondents were selected using proportionate stratified random sampling. Data were collected via validated questionnaires and analyzed using multiple linear regression with SPSS software. The empirical results indicate that excessive workload exerts a significant negative effect on employee mental health. Conversely, a supportive work-life balance paradigm projects a substantial positive influence. Simultaneously, both variables account for 73.1% of the statistical variance in mental health outcomes. The discourse unequivocally advocates for organizational leadership to dynamically re-engineer workload distributions and nurture a culture that champions work-life equilibrium to safeguard the workforce's cognitive longevity and operational resilience.