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All Journal Jurnal Pendidikan Sejarah dan Riset Sosial Humaniora (KAGANGA)
Nabila Shofaa
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Social Sciences

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Difusi Inovasi Smart Kampung Manis sebagai Bentuk Komunikasi Digital Smart City Nabila Shofaa; Bachruddin Ali Akmad
Kaganga:Jurnal Pendidikan Sejarah dan Riset Sosial Humaniora Vol. 9 No. 3 (2026): Kaganga: Jurnal Pendidikan Sejarah dan Riset Sosial Humaniora
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/7cqze135

Abstract

This study aims to examine the digital communication implemented through the Smart Kampung Manis program in strengthening Smart City and to analyze public acceptance of the digital services. The research used a qualitative approach with a descriptive exploratory type. Data collection techniques included observation, semi-structured interviews, and documentation. The analysis employed the Diffusion of Innovation Theory and Unified Theory of Acceptance and Use of Technology 2 (UTAUT-2). The results show that Smart Kampung Manis has improved public services and facilitated community access to administrative services. However, its implementation has not been optimal due to limited network infrastructure, lack of inter-agency coordination, and limited human resources. The community showed positive responses toward the convenience and benefits of the digital services provided. Keywords: Diffusion Of Innovation, Digital Communication, Smart City, Smart Kampung Manis, UTAUT-2.    
Co-Authors Bachruddin Ali Akmad