Bronson Mutanda
Manicaland State University of Applied Sciences

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Cracking the Financing Gap: How Informal Traders in Zimbabwe are Bridging the Banking Divide Bronson Mutanda
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 9 No 1 (2026): Jan - Feb 2026
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/ijebd.v9i1.3482

Abstract

In Zimbabwe, informal traders face significant barriers in accessing formal financial services, hindering their ability to grow and sustain their businesses. However, these traders are finding innovative ways to bridge the banking gap by leveraging alternative financial services. The paper investigates alternative financial services leveraged by informal traders in Zimbabwe. Quantitative results reveal that majority of informal traders in Zimbabwe are financially excluded and rely heavily on informal financial services such as mukando/revolving funds, chimbadzo/interest bearing informal loans, personal savings, trade credit, business angels, burial society group loans and loans from friends and relatives. Quantitative results further revealed that informal traders in Zimbabwe leverage private strong rooms, mukando/revolving funds and cryptocurrencies for savings and investments. Furthermore, qualitative results revealed that informal traders in Zimbabwe also save and invest through the gaba scheme and informal deposit taking financial institutions. Based on research findings, the study concludes that informal traders in Zimbabwe are financially excluded and rely on informal financial services. This underscores the necessity for a collaborative and multi-faceted approach among policymakers, stakeholders, and industry experts to effectively integrate the informal sector into the formal financial system. The research recommends the introduction of customised financial products, simplification of loan and bank account application procedures, introduction of AI augmented bank accounts, consultative meetings between policy makers and representatives of informal traders and introduction of mobile banking vehicles with automated teller machines.
Examining Social Insurance Perceptions and Attitudes among Zimbabwean Informal Sector Workers: A Study on Providing Social Protection to the Disenfranchised Bronson Mutanda; Bomi Cyril Nomlala
TIJAB (The International Journal of Applied Business) Vol. 8 No. 2 (2024): NOVEMBER 2024
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/tijab.v8.I2.2024.55254

Abstract

Background: Given the rate at which the labour force in Zimbabwe's informal sector continues to evolve, steps need to be taken to promote a culture where employees contribute towards their social insurance. Social insurance is significant since it helps informal sector workers to prepare for life's predictable and unpredictable events, such as retirement, unemployment, old age, incapacity, death and health challenges.  Objective: Motivated by the increasing number of workers in the informal sector in Zimbabwe, this study aimed to explore the attitudes and perceptions of this group of people towards social insurance coverage and investigate strategies for extending social insurance to informal sector workers. Method: To achieve the objectives, convenience sampling was employed, and 115 questionnaires from informal sector workers of Jerera Growth Point were analyzed. Data collection involved the use of a questionnaire. A convergent parallel research design was adopted, with quantitative and qualitative data being analyzed to gain insight into the perception of informal sector workers. Results: The study's findings demonstrate that workers in the informal economy have a negative attitude towards social insurance coverage. Additionally, the results demonstrate that the age of informal sector workers affects their intention to contribute towards social insurance coverage. The results also demonstrate that employees in the informal sector need more basic knowledge about social insurance and how to apply for social insurance coverage. Conclusion: The study concluded that workers in the informal economy lack faith and confidence in those who provide social insurance services, explaining why they perceive social insurance coverage negatively.     Keywords: coverage, informal, insurance, pension, social, retirement