Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal PANDITA: Interdisciplinary Journal of Public Affairs
Maulana Ridho Pratomo
Program Studi Ilmu Administrasi Negara, Universitas Tidar
Education Environmental Science Public Health Social Sciences Other

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Eksplorasi Penggunaan Aktual Dompet Digital DANA dalam Transaksi Digital: Perspektif Technology Acceptance Model (TAM) Maulana Ridho Pratomo; Hikmatun Nisa; Khansa Hanun; Ni’mal Mujahidah; Alvira Rizka; Joko Tri Nugraha
PANDITA: Interdisciplinary Journal of Public Affairs Vol. 9 No. 2 (2026): Juli - Desember
Publisher : Fakultas Ilmu Administrasi Universitas Krisnadwipayana Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61332/ijpa.v9i2.479

Abstract

This study aims to analyze the influence of Perceived Ease of Use, Perceived Usefulness, and Behavioral Intention to Use on the Actual System Use of the DANA e-wallet application in digital transactions using the Technology Acceptance Model (TAM) framework. A quantitative associative approach was employed, with data collected through structured questionnaires distributed to active DANA users selected via purposive sampling, predominantly from the Gen Z demographic. Data were analyzed using multiple linear regression, classical assumption tests, and hypothesis testing. The findings reveal that Perceived Ease of Use and Perceived Usefulness do not significantly influence Actual System Use partially, while Behavioral Intention to Use demonstrates a dominant and significant effect. Simultaneously, all three variables significantly explain the majority of the variance in actual usage. These results suggest that among Gen Z users, trust and behavioral intention outweigh functional attributes such as ease of use and perceived usefulness in driving actual adoption of digital wallets. The study contributes theoretically to TAM-based digital payment research and practically recommends that DANA prioritize building user trust through enhanced security, data transparency, and digital literacy programs to sustain long-term adoption.
Co-Authors Alvira Rizka Hikmatun Nisa Joko Tri Nugraha Khansa Hanun Ni’mal Mujahidah