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All Journal International Journal of Management Science and Information Technology (IJMSIT) Matemar Jurnal
Rama Yuli
Universitas Teknologi Muhammadiyah Jakarta
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Transportation

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Analisis Dampak Digitalisasi Layanan Akademik Terhadap Efisiensi Birokrasi dan Kepuasan Pengguna Adek Lie; Didik Indrawan; Rama Yuli
Jurnal Matemar (Manajemen dan Teknologi Maritim) Vol. 7 No. 1 (2026): Matemar Juni 2026
Publisher : LPPM Akademi Maritim Nasional Jakarta Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59225/9zckeb55

Abstract

Penelitian ini bertujuan menganalisis dampak digitalisasi layanan akademik terhadap efisiensi birokrasi dan kepuasan pengguna di Akademi Maritim Nasional Jakarta Raya (AMAN JAYA). Menggunakan pendekatan kualitatif dengan desain studi kasus, penelitian melibatkan 20 informan yang dipilih secara purposif terdiri atas pengelola sistem, staf administrasi, dosen, dan taruna/i. Data dikumpulkan melalui wawancara mendalam, observasi partisipatif, dan studi dokumentasi, kemudian dianalisis menggunakan model interaktif Miles, Huberman, dan Saldana. Hasil penelitian menunjukkan bahwa digitalisasi melalui Sistem Informasi Akademik (SIAKAD) yang diimplementasikan sejak tahun 2020 telah memberikan dampak positif terhadap efisiensi birokrasi, ditandai dengan percepatan waktu penyelesaian layanan dari 2-3 hari menjadi hitungan menit, pengurangan dokumen fisik secara signifikan, dan peningkatan transparansi alur layanan. Digitalisasi juga berdampak positif terhadap kepuasan pengguna, terutama pada aspek kemudahan akses melalui perangkat  Handphone dan kecepatan respons petugas. Namun demikian, penelitian mengidentifikasi tantangan spesifik konteks pendidikan maritim, meliputi kebutuhan akses selama praktik laut, integrasi dengan jadwal pelayaran, dan dukungan terhadap sertifikasi internasional STCW. Temuan ini berkontribusi pada pengembangan literatur digitalisasi di pendidikan tinggi vokasi maritim serta memberikan implikasi kebijakan bagi peningkatan infrastruktur teknologi, pengembangan kapasitas sumber daya manusia, dan penguatan keamanan data.
The Influence of Accounting Information System Digitalization and Financial Reporting on the Quality of MSMEs' Financial Reports in South Jakarta: The Moderating Role of Digital Literacy Sahrul Ramadhan; Maria Suryaningsih; Usman Andrianto; Susi Susilawati; Rama Yuli; Panji Supriyadi
International Journal of Management Science and Information Technology Vol. 6 No. 2 (2026): July - December 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i2.7973

Abstract

This study aims to examine the influence of accounting information system digitalization (X₁) and financial reporting (X₂) on the quality of MSMEs’ financial reports (Y) in South Jakarta, with digital literacy (Z) serving as a moderating variable. MSMEs in Indonesia continue to face challenges related to the quality of financial records and the limited utilization of digital technologies, which may hinder the production of reliable financial reports. This study employed a quantitative approach using a survey method involving MSME owners and managers in South Jakarta. Data were collected through structured questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS 3 software. The findings reveal that accounting information system digitalization has a positive but statistically insignificant effect on the quality of MSMEs’ financial reports. Similarly, financial reporting does not significantly influence financial report quality. Furthermore, digital literacy is not found to moderate the relationships between accounting information system digitalization, financial reporting, and the quality of financial reports. These findings suggest that digital transformation among MSMEs in South Jakarta remains at an early stage of adoption and that the effectiveness of financial digitalization depends not only on the availability of technology but also on accounting competencies, organizational readiness, internal control mechanisms, and the integration of digital systems into business processes. In addition, the study highlights the need for refining measurement instruments and expanding future research by incorporating additional determinants of financial reporting quality. This study contributes to the growing body of literature on MSME accounting and digital transformation while providing practical implications for policymakers in designing more effective digital empowerment strategies for MSMEs.
Co-Authors Adek Lie Didik Indrawan Panji Supriyadi Sahrul Ramadhan Suryaningsih, Maria Susi Susilawati Usman Andrianto