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All Journal Meteor STIP Marunda
Marihot Simanjuntak
STIP
Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Transportation

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The Effect of Using the Crew Inspector and Bassnet Applications on the Documentation System at PT Aweidhia Crew Management Marihot Simanjuntak; Bambang Sumali; Shahnaz Rhein Ariata
Meteor STIP Marunda Vol. 16 No. 2 (2023): Vol 16 No 1 (2023): December
Publisher : Meteor STIP Marunda

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Abstract

This study examines how the Crew Inspector and Bassnet applications affect the documentation system at PT. Aweidhia Crew Management. The research uses a quantitative approach with a census sampling method, surveying all 30 employees at the company. Data were collected through questionnaires using Likert scales and analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM) in SmartPLS 4.0. Both descriptive and inferential statistics were applied to assess the measurement and structural models. The results show that both applications have a significant positive effect on the documentation system, with the Bassnet application showing a stronger influence than Crew Inspector. The structural model explains 98.1% of the variance in documentation system performance, indicating that these two applications account for nearly all variation in documentation quality at the company.
The Effect of the Implementation of the Inaportnet System on Ship Agency Services at PT Maritel Bahtera Abadi Balikpapan Bayu Pambudy; Marihot Simanjuntak; Mauritz H. M Sibarani; Agus Leonard Togatorop; Jarot Delta Susanto
Meteor STIP Marunda Vol. 16 No. 2 (2023): Vol 16 No 1 (2023): December
Publisher : Meteor STIP Marunda

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This study examines the effect of the Inaportnet system on ship agency services at PT. Maritel Bahtera Abadi in Balikpapan. Inaportnet is Indonesia's integrated electronic port clearance platform, mandated by Ministry of Transportation Regulation No. 192/2015, designed to streamline vessel arrival and departure documentation. Using a quantitative approach with survey data from 51 respondents comprising shipping agents, port authority staff, and stevedoring company employees at KSOP Class I Balikpapan, the study employs Pearson correlation, simple linear regression, and coefficient of determination analysis through SPSS 25.0. The results show a moderate positive correlation (r = 0.472) between Inaportnet implementation and ship agency service quality, with the system explaining 53.4% of the variance in service quality (R² = 0.534). The t-test confirms the relationship is statistically significant (t = 3.750, p = 0.000 < 0.05). However, the study also documents operational challenges including 37 system error incidents across 179 vessel visits during the observation period, seven maintenance shutdowns, and persistent gaps between target and actual approval processing times. The findings suggest that while Inaportnet has a significant positive effect on agency services, system reliability issues and the continued requirement for face-to-face approval at KSOP Balikpapan limit its full potential.
Co-Authors Agus Leonard Togatorop Bambang Sumali Bayu Pambudy Jarot Delta Susanto Mauritz H. M Sibarani Shahnaz Rhein Ariata