Wahyu Wiguna
Magister Manajemen, Universitas Bina Bangsa, Indonesia

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The Effect Of Work Discipline And Employee Competence On Civil Servant Performance With Employee Motivation As An Intervening Variable At The Regional Secretariat Of Cilegon City Fadhil Rahmat Fauzi; Muhammad Suparmoko; Wahyu Wiguna
Amkop Management Accounting Review (AMAR) Vol. 6 No. 2 (2026)
Publisher : Sekolah Tinggi Ilmu Ekonomi Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/amar.v6i2.3919

Abstract

This study addresses the declining performance of Civil Servants at the Regional Secretariat of Cilegon City, which is associated with low work motivation, inadequate discipline, and insufficient employee competence. These issues are reflected in the failure to achieve performance targets optimally, limited employee initiative, and recurring disciplinary violations. The study aims to examine the influence of work discipline and employee competence on employee performance, with work motivation acting as an intervening variable. A quantitative survey approach was employed involving 107 Civil Servants as respondents. Data were collected through questionnaires and analysed using Partial Least Square-Structural Equation Modelling (PLS-SEM). The findings indicate that both work discipline and employee competence have a positive and significant effect on employee performance. In addition, work motivation strengthens the relationship between employee competence and performance, although it does not fully mediate the effect of work discipline on performance. These results emphasize the important role of motivation in improving employee performance through enhanced competence. Therefore, the Cilegon City Government is encouraged to strengthen discipline enforcement, expand competency development programs, and implement sustainable motivational strategies. Such efforts are expected to create a workforce that is disciplined, competent, and motivated, ultimately supporting the achievement of organizational goals and improving public service performance.
Effectiveness Of Implementing Discipline Regulations In Improving The Performance Of Civil Servants In The Department Of Population And Civil Registration Cilegon City Government Muhamad Arfan Amin; Muhammad Suparmoko; Wahyu Wiguna
Amkop Management Accounting Review (AMAR) Vol. 6 No. 2 (2026)
Publisher : Sekolah Tinggi Ilmu Ekonomi Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/amar.v6i2.3920

Abstract

The purpose of this study is to evaluate how well the Department of Population and Civil Registration (Disdukcapil) of Cilegon City has implemented employee discipline policies. The research focuses on four aspects: the accuracy of regulation targets, the dissemination of disciplinary regulations, the objectives of discipline enforcement, and the monitoring of its implementation. The research method applied is descriptive qualitative, with data collected through interviews, observations, and documentation. The study involved 10 informants, consisting of structural officials and staff members directly involved in monitoring work discipline. The findings reveal that the implementation of disciplinary regulations has not been fully effective. First, the accuracy of the regulations is limited as most of them emphasize attendance rather than work quality. Second, the dissemination of disciplinary regulations remains insufficient and relies on conventional methods without utilizing digital technology. Third, the objectives of discipline regulations, which aim to improve compliance and performance, have not been fully achieved, as indicated by persistent lateness violations and a decline in program achievement rates. Fourth, the monitoring process is still inadequate, as supervision primarily focuses on attendance instead of productivity.This study concludes that the effectiveness of disciplinary regulation implementation is influenced by target accuracy, the intensity of dissemination, the consistency of supervision, and organizational culture. The study implies the need for technology-based dissemination strategies, consistent enforcement of sanctions, and real-time monitoring systems to enhance employee compliance.