Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Jurnal Penelitian Sistem Informasi
Faridatus Sholikhah
Unknown Affiliation
Computer Science & IT Decision Sciences, Operations Research & Management

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Evaluasi Usability pada Aplikasi Identitas Kependudukan Digital (IKD) Menggunakan System Usability Testing Faridatus Sholikhah; Mochammad Anshori; M. Syauqi Haris
JURNAL PENELITIAN SISTEM INFORMASI (JPSI) Vol. 4 No. 3 (2026): Agustus : JURNAL PENELITIAN SISTEM INFORMASI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jpsi.v4i3.4473

Abstract

This study aims to evaluate the usability of the Digital Population Identity (Identitas Kependudukan Digital/IKD) application using the System Usability Scale (SUS) method. A descriptive quantitative approach was employed, with the study conducted at the Department of Population and Civil Registration (Disdukcapil) of Malang City. Data were collected through a Google Forms-based SUS questionnaire distributed to 50 respondents selected using purposive sampling, consisting of users with prior experience using the IKD application. The research instrument comprised 10 SUS statements measured on a five-point Likert scale. The validity test indicated that all questionnaire items were valid with r-values exceeding 0.2732, while the reliability test produced a Cronbach's Alpha value of 0.834, indicating good internal consistency. The SUS evaluation yielded an average score of 77.42, categorized as Acceptable, achieving Grade B with a Good adjective rating. However, the Net Promoter Score (NPS) remained in the Passive category, indicating the need for improvements in data integration stability and facial registration procedures to enhance user satisfaction and encourage stronger user advocacy.
Co-Authors M. Syauqi Haris Mochammad Anshori