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All Journal PENA BANGSA: BISNIS DAN TATA KELOLA PUBLIK ADPTIF
Herlina Sukawati
Ilmu Administrasi Negara, Universitas Negeri Makassar
Humanities Economics, Econometrics & Finance Environmental Science Social Sciences

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Efektivitas Kinerja Aparat pada Kantor Desa Telle Kecamatan Ajangale Kabupaten Bone Putri Dzakilla Handayani; Anisa Fitri; Nina Agustina; Herlina Sukawati; Dewi Sulfa Saguni
PENA BANGSA: Bisnis dan Tata Kelola Publik Adaptif Vol. 2 No. 1 (2026): June 2026
Publisher : PT. Palem Edukasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69616/pb.v2i1.585

Abstract

This study aimed to analyze the performance effectiveness of Telle Village Office officials, Ajangale District, Bone Regency, assessed through four dimensions: quality of work, quantity of work, task implementation, and responsibility. A descriptive qualitative approach with a single case study design was employed. A total of 19 informants participated, comprising 12 village officials as primary informants and 7 community figures and service recipients as additional informants, selected through purposive sampling. Data were collected through in-depth interviews, observation, and documentation study, then analyzed using the Miles and Huberman interactive model. The findings reveal that the performance effectiveness of Telle Village officials is generally good, reflected in accurate administrative service quality with a document error rate of only 0.7%, consistent work discipline with an average attendance rate of 91% per month, adaptive and citizen-oriented task implementation, and high accountability in managing village administration and finances. This effectiveness is supported by strong organizational commitment, participatory leadership of the village head, harmonious working relationships, and local wisdom values. Remaining challenges include insufficient personnel, inadequate information technology infrastructure, and competency gaps among officials. This study affirms that village officials' performance effectiveness results from the interaction of administrative competence, organizational commitment, leadership, local culture, and work facility support.
Co-Authors Anisa Fitri Dewi Sulfa Saguni Nina Agustina Putri Dzakilla Handayani