Angelina Sagala
Politeknik Negeri Batam

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Analisis Persepsi, Kemudahan, dan Hambatan dalam Pembayaran Digital QRIS oleh Supir Taksi Konvensional di Bandara Internasional Hang Nadim Batam Angelina Sagala; Slamet Soebagiyo
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 14 No. 1 (2026): Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis - June 2026
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaemb.v14i1.10747

Abstract

Digital transformation in payment systems is driving the use of cashless methods such as QRIS (Quick Response Code Indonesian Standard), including in the conventional transportation sector. This study aims to analyze the influence of perceptions, convenience, and barriers on the use of QRIS by conventional taxi drivers at Hang Nadim International Airport in Batam. This study employs a quantitative approach, distributing questionnaires to 161 respondents and analyzing the data using multiple linear regression. The F-test results indicate that all three variables simultaneously have a significant impact on QRIS usage. However, based on the partial t-test, only the convenience variable has a significant individual impact, while perception and barriers do not. These findings indicate that convenience is the dominant factor in driving QRIS usage, while perception and barriers require further attention to enhance the adoption of this technology. This study provides practical implications for transportation managers, the government, and payment service providers to strengthen education, technical support, and supporting infrastructure in the implementation of digital payment systems in the transportation sector.