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All Journal FINANCE : International Journal Of Management Finance
Wildan Ulil Albab
Islamic University of Indonesia
Economics, Econometrics & Finance

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THE INFLUENCE OF WORKLOAD AND WORK-FAMILY CONFLICT ON JOB STRESS WITH FAMILY SOCIAL SUPPORT AS A MODERATING VARIABLE AMONG EMPLOYEES OF PT BANK  NEGARA INDONESIA (PERSERO) TBK PALEMBANG REGIONAL OFFICE Wildan Ulil Albab; Fereshti Nurdiana Dihan
Finance : International Journal of Management Finance Vol. 3 No. 4 (2026): June
Publisher : Publikasi Inspirasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62017/finance.v3i4.156

Abstract

This research aims to examine and analyze the influence of workload and work-family conflict on job stress, with family social support as a moderating variable. This study was conducted on employees at PT Bank Negara Indonesia (Persero) TBK Palembang Regional Office with a sample size of 150 respondents. Data collection was carried out by distributing questionnaires using a 1-5 Likert Scale. Data analysis used the quantitative SEM-PLS (Structural Equation Modeling-Partial Least Square) method with Smart-PLS software. The results showed that workload has a significant positive effect on job stress. Work-family conflict significantly affects job stress. Family social support has a significant negative effect on job stress. Family social support is proven to moderate the relationship between workload, work-family conflict, and job stress.
Co-Authors Fereshti Nurdiana Dihan