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All Journal Jurnal Hukum Lex Generalis
Raodatul Jannah
Universitas Muhammadiyah Bima
Law, Crime, Criminology & Criminal Justice

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Perlindungan Hukum bagi Nasabah atas Praktek Penagihan Angsuran Kredit Tanpa Pencatatan Petugas Bank: Studi pada Bank Mekar Bima Raodatul Jannah; Iksan Iksan; Kasmar Kasmar
Jurnal Hukum Lex Generalis Vol 7 No 4 (2026): Tema Hukum Perdata dan Kenotariatan
Publisher : Himpunan Ilmu Hukum dan Ilmu Hukum Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56370/jhlg.v7i4.3937

Abstract

This study examines legal protection for customers regarding the practice of credit installment collection without recording by Bank Mekar Bima officers. Collection practices that are not accompanied by official recording can cause losses for customers, such as the occurrence of credit installment arrears. This study aims to determine and analyze the mechanism of credit installment collection carried out by bank officers according to applicable legal provisions, as well as examine the form of legal protection for customers regarding the practice of credit installment collection without recording by Bank Mekar Bima officers. The results of the study indicate that there are indications of collection practices that are not accompanied by official recording evidence, resulting in complaints from customers regarding their payment status. Because proof of payment that should be the basis for legal accountability is not legally documented.
Co-Authors Iksan Iksan Kasmar