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All Journal Jurnal Pengabdian kepada Masyarakat Nusantara OPINI: Journal of Communication and Social Science
Alya Syahla Kamila Irawan
Universitas Islam Negeri Sumatera Utara
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

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COMMUNICATION AUDIT MODELS AND ORGANIZATIONAL COMMUNICATION PERFORMANCE: A LITERATURE REVIEW Nisa Rahmadani; Miftahul Hasanah; Alya Syahla Kamila Irawan
OPINI: Journal of Communication and Social Science Vol. 3 No. 2 (2026): July
Publisher : Academic Solution Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70489/26dqnw19

Abstract

Communication is a fundamental element in organizational management that determines operational effectiveness and goal achievement. However, many organizations do not yet have a systematic communication evaluation system. This study aims to examine the application of communication audit models to improving organizational communication performance through a literature study approach. The method used is library research with descriptive-analytical analysis techniques and literature synthesis from national and international scientific journal sources, textbooks, and proceedings published between 2000 and 2024. The results of the study show that communication audit models such as the ICA Communication Audit, Communication Satisfaction Questionnaire (CSQ), and Organizational Communication Profile (OCP) significantly contribute to identifying weaknesses in internal communication, improving the communication climate, and measuring the communication satisfaction of organizational members. Periodic application of communication audits has been proven to increase the effectiveness of two-way communication, strengthen cross-divisional coordination, and promote employee engagement. This study concludes that a communication audit is not only a diagnostic tool, but also a strategic instrument for improving organizational performance on an ongoing basis.
Pendekatan Ekoteologi Partisipatif melalui Edukasi Lingkungan dan Penanaman Pohon Mahoni sebagai Upaya Penguatan Kesadaran Ekologis Masyarakat Desa Sukaraja Kabupaten Batubara Zainal Ali; Ahmad Taufik Al Afkari Siahaan; Sri Wahyuni; Annisa Nadia Agustina; Sakinah Amaliyah Dalimunthe; Harsya Haryo Prastya; Alya Syahla Kamila Irawan; Rizky Khaliq; Muhammad Daffa
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 7 No. 3 (2026): Article In Progress
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v7i3.9700

Abstract

Permasalahan lingkungan tidak hanya berkaitan dengan pengelolaan sumber daya alam, tetapi juga dipengaruhi oleh nilai, perilaku, dan tanggung jawab manusia terhadap keberlanjutan lingkungan. Mitra pengabdian di Desa Sukaraja, Kabupaten Batubara, memerlukan penguatan pemahaman mengenai keterkaitan antara nilai keagamaan dan kepedulian lingkungan, serta peningkatan keterlibatan masyarakat dalam kegiatan penghijauan. Program pengabdian ini bertujuan untuk mengimplementasikan pendekatan ekoteologi partisipatif melalui edukasi lingkungan, kegiatan konservasi berupa penanaman pohon mahoni, dan penyediaan media edukasi lingkungan. Pelaksanaan kegiatan dilakukan dengan pendekatan partisipatif yang meliputi identifikasi kebutuhan mitra, edukasi ekoteologi, penanaman pohon mahoni, pemasangan papan edukasi, serta monitoring dan evaluasi awal program. Hasil pelaksanaan menunjukkan keterlibatan 50 peserta dalam kegiatan edukasi ekoteologi, penanaman 25 bibit pohon mahoni, dan pemasangan satu papan edukasi lingkungan. Evaluasi awal berdasarkan hasil pre-test dan post-test menunjukkan adanya perubahan deskriptif skor pemahaman peserta sebelum dan sesudah kegiatan, serta respons positif masyarakat dengan skor rata-rata 3,42 dari skala 4. Program ini memberikan kontribusi dalam mengintegrasikan nilai spiritual, pendidikan lingkungan, dan praktik penghijauan berbasis masyarakat sebagai pendekatan penguatan konservasi lingkungan di tingkat desa.
Co-Authors Ahmad Taufik Al Afkari Siahaan Annisa Nadia Agustina Harsya Haryo Prastya Miftahul Hasanah Muhammad Daffa Nisa Rahmadani Rizky Khaliq Sakinah Amaliyah Dalimunthe Sri Wahyuni Zainal Ali