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All Journal Jurnal Sinar Manajemen
Mujahid
Program Studi Magister Manajemen, Fakultas Pascasarajana, Universitas Fajar, Makassar
Economics, Econometrics & Finance

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The Influence of Work Motivation and Job Satisfaction on the Quality of Service of UPT RSUD Haji, South Sulawesi Province Muhammad A; Nurmadhani Fitri Suyuthi; Mujahid
Jurnal Sinar Manajemen Vol. 11 No. 3 (2024)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jsm.v11i3.6518

Abstract

This study aims to determine the influence of work motivation and job satisfaction together on the quality of service of UPT RSUD Haji, South Sulawesi Province. This research was conducted at UPT Haji Hospital, South Sulawesi Province. This research is quantitative research based on the philosophy of positivism. Data collection for this study used questionnaires and documentation. The sample used was 84 respondents taken from employees of Haji Hospital, South Sulawesi Province. Determination of the sample used the Slovin formula. The analysis technique used was multiple linear regression analysis and statistical tests using SPSS. Before conducting multiple linear regression analysis, research instrument testing and classical assumption tests were carried out for the accuracy of the regression analysis results. The data sources used in this study were primary data and secondary data. The results of the study indicate that work motivation and job satisfaction have a simultaneous effect on the quality of service at the UPT RSUD Haji, South Sulawesi Province, where the calculated F is greater than the F table, namely 167.051> 3.109. When employees are motivated and also satisfied with their work, they tend to show optimal performance and provide better service. The results of this study also provide a strong basis for developing policies in hospitals. Policies that support improving health service quality standards can help improve overall service quality.
The Influence of Career Development, Compensation and Work Commitment on Employee Performance at the Haji Makassar Regional General Hospital UPT Muh. Farid Dwi Saputra; Mujahid; Nurmadhani Fitri Suyuthi; Muliyadi Hamid; Mohammad Hatta Alwi; Abdul Samad A
Jurnal Sinar Manajemen Vol. 11 No. 3 (2024)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jsm.v11i3.6520

Abstract

This research was conducted with the aim of; (1) examine and analyze the effect of career development (enrichment) on performance; (2) examine and analyze the effect of compensation on performance; (3) examine and analyze the effect of work commitment on the performance of UPT of Makassar Hajj Regional General Hospital. This study uses primary data using the sampling method, namely the census method through a survey of 84 employees as well as a sampl, the survey was conducted from April 2024 to May 2024. Data were analyzed using the SPSS 24 program. The results of this study indicate that: (1) Career Development (Enrichment) has a positive and significant effect on performance; (2) Compensation has a positive and significant effect on performance; and (3) work commitment has a positive and significant impact on the work of employees at the UPT of Makassar Hajj Regional General Hospital. This means that career development opportunities, structured training, fair treatment in a career, career information, promotion and receiving salary according to work quality standards, receiving incentives, receiving benefits, health insurance services, pension services and feeling comfortable spending time for the organization, happy to join the company, enjoy working and living in the company, find it hard to leave the company. These factors can encourage the achievement of employee performance which is useful for the development of the performance of the UPT of Makassar Hajj Regional General Hospital.
Co-Authors Abdul Samad A Mohammad Hatta Alwi Muh. Farid Dwi Saputra Muhammad A Muliyadi Hamid Nurmadhani Fitri Suyuthi