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All Journal Jurnal Ilmiah Ekonomi Islam
Tira Nur Fitria
Institut Teknologi Bisnis AAS Indonesia, Sukoharjo
Economics, Econometrics & Finance Social Sciences

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Professional English for Public Administration Students: Developing Workplace Communication Skills in Islamic Charity Institutions Tira Nur Fitria; Afdaleni
Jurnal Ilmiah Ekonomi Islam Vol. 12 No. 3 (2026): Jurnal Ilmiah Ekonomi Islam
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v12i4.20837

Abstract

This study explores how Professional English can be used to develop the workplace communication skills of Public Administration students in the context of Islamic charity institutions. This study employed a descriptive qualitative research design. Islamic charity institutions refer to organizations involved in the management and distribution of Islamic charitable funds and services, particularly Zakat, Infaq, and Sadaqah (ZIS). This study employed a descriptive qualitative research design. This study identifies eight workplace communication competencies relevant to Professional English for Public Administration students preparing for potential work in Zakat, Infaq, and Sadaqah (ZIS) institutions: providing ZIS service information, explaining administrative procedures, assisting donors and beneficiaries, handling inquiries and complaints, communicating with staff and stakeholders, managing administrative and service-related communication, developing professional English communication confidence, and developing ZIS-specific professional vocabulary. These competencies were developed through a synthesis of previous literature and consideration of ZIS administrative and service contexts rather than through direct questionnaires or interviews with ZIS employees, donors, or beneficiaries. The findings represent a researcher-developed conceptual framework that connects English learning with workplace communication functions. The competencies emphasize practical language use, including explaining services and procedures, giving instructions, assisting service users, responding to complaints, coordinating with colleagues and stakeholders, preparing administrative documents, and using specialized ZIS terminology. They integrate spoken and written communication, interpersonal skills, professional confidence, and context-specific vocabulary. The framework reflects ESP principles by shifting the focus from general English skills toward authentic occupational communication needs in ZIS administration and services. Examples of relevant situations include donor registration, zakat payment, beneficiary verification, assistance distribution, complaint handling, charity campaigns, stakeholder coordination, reporting, and administrative correspondence. Overall, the findings provide a conceptual foundation for developing contextualized Professional English materials and learning activities for Public Administration students, while future studies should validate these proposed competencies through empirical needs analysis involving ZIS administrators, amil, managers, students, graduates, donors, and beneficiaries.
Exploring Islamic Business Materials for English Language Learning among Sharia Economics Students Tira Nur Fitria; Dewi Muliasari
Jurnal Ilmiah Ekonomi Islam Vol. 12 No. 2 (2026): Jurnal Ilmiah Ekonomi Islam
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v12i1.20851

Abstract

This study explores authentic Islamic Business materials for English language learning among Sharia Economics students, focusing on their types, content, and relevance to students’ academic and professional English needs. This study employs a qualitative descriptive research design. The findings show that authentic Islamic Business materials can provide a relevant and comprehensive foundation for English language learning among Sharia Economics students. The study identifies 40 types of materials covering Islamic banking and finance, halal industries, entrepreneurship, digital finance, social finance, and workplace communication. These include company profiles, banking websites, financial reports, business news, advertisements, social media content, videos, podcasts, interviews, business documents, case studies, business plans, e-commerce content, Islamic fintech materials, halal certification documents, sharia compliance reports, job vacancies, interview materials, customer-service scripts, and Islamic Business regulations. These materials expose students to authentic English used in real Islamic Business contexts and support the development of specialized vocabulary, reading, listening, speaking, writing, and professional communication skills. They also connect English learning directly with students’ academic discipline and potential future careers in Islamic banks, halal businesses, fintech companies, takaful institutions, zakat and waqf organizations, and other Islamic Business sectors. Overall, the findings indicate that integrating authentic, field-related materials can make ESP learning more contextualized, meaningful, practical, and closely connected to students’ real-world academic and professional needs. Future studies are encouraged to develop and validate teaching materials based on the 40 authentic Islamic Business resources identified in this study. Further research could also examine their effectiveness in improving students’ English proficiency, professional communication skills, and readiness for careers in Islamic Business. In addition, lecturers and institutions are encouraged to continuously update authentic materials to reflect developments in Islamic finance, halal industries, fintech, and other emerging sectors.
Co-Authors Afdaleni Dewi Muliasari